Carrier Account Manager - Entry Level - On-site
Usi Insurance, Chicago, Illinois, United States, 60290
Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.
Job Responsibilities
BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships. CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities. RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals. FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs. RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met. COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries. Qualifications
Qualifications: 0-2+ years of Sales and Customer Service experience strongly preferred. Knowledge in the logistics industry preferred. Skills: Ability to thrive in a fast-paced environment and meet performance metrics. Entrepreneurial and competitive spirit, passion, self-motivation. Organization and attention to detail. Adaptability, multi-tasking ability, sense of urgency. Confident decision-making skills, problem-solving ability, and issue resolution skills. How to Apply
*This opportunity and direct referral are intended for Evans Scholars and members of the WGA/ESF network. Apply through Spot's online application (see locations below).Once you apply, please email your resume and preferred location toDan Puglisi (ESF Sr. Director, Career Services) for a direct referral.
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BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships. CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities. RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals. FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs. RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met. COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries. Qualifications
Qualifications: 0-2+ years of Sales and Customer Service experience strongly preferred. Knowledge in the logistics industry preferred. Skills: Ability to thrive in a fast-paced environment and meet performance metrics. Entrepreneurial and competitive spirit, passion, self-motivation. Organization and attention to detail. Adaptability, multi-tasking ability, sense of urgency. Confident decision-making skills, problem-solving ability, and issue resolution skills. How to Apply
*This opportunity and direct referral are intended for Evans Scholars and members of the WGA/ESF network. Apply through Spot's online application (see locations below).Once you apply, please email your resume and preferred location toDan Puglisi (ESF Sr. Director, Career Services) for a direct referral.
#J-18808-Ljbffr