Bilingual Customer Retention Specialist - No Sales Background Needed
EchoStar, El Paso, Texas, us, 88568
Summary
Base Pay:
$33,000 On-Target Earnings:
$70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you competitive, driven by results, and eager to find a position with unlimited earning potential? Join our award-winning Inside Sales & Retention teams, where we empower customer decisions by emphasizing the value of EchoStar's products and services through a consultative approach. This role will involve
100% inbound calls
from both new and existing customers.
No
outbounding or cold calling required. This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936. Job Duties and Responsibilities What You'll Do: Handle inbound customer inquiries within a competitive and dynamic environment of a Fortune 250 company. Effectively communicate the benefits of our TV, Internet, and wireless products, influencing customer decision-making. Build and maintain customer relationships with honesty and integrity, recognizing that these connections are our most valuable asset. What's in it for You: Uncapped Earning Potential:
Top performers can earn over $100k, with elite achievers reaching $150k+. Enjoy a guaranteed base pay and limitless commission opportunities. Career Growth:
Potential to advance up to two levels in your first year, with progression opportunities into leadership and corporate roles. Incredible Incentives:
Participate in a high-value rewards program featuring exciting trips and prizes. Comprehensive Benefits:
Benefit from paid training, time off, and a range of health insurance options, including Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Enjoy complimentary DISH TV along with substantial discounts on Sling TV and Boost Mobile plans. Skills, Experience, and Requirements Fluent in English and Spanish, capable of effective communication in both languages. A competitive spirit, resilience, and persuasive personality are essential. Must possess a growth mindset and integrity. This is a full-time on-site position, with potential hours including evenings, weekends, or holidays. High school diploma or GED required; Associate's or Bachelor's degree is a plus. Pre-employment screening is required. Must have a smartphone/device with an active network connection. Benefits: From versatile health perks to new career opportunities, explore our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record. Compensation stated may reflect a combination of hourly pay rate and location pay differential. This job posting will remain active for a minimum of 3 days, and will continue to extend by 3 days until the position is filled. We are committed to developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate sincerely held religious beliefs unless it poses undue hardship and aligns with applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. EchoStar will provide reasonable accommodations to qualified job applicants and employees with known physical or mental disabilities, as required by law. We also endeavor to maintain our website accessible; please contact us for accommodation requests or assistance in completing your application process. Note: this contact information is for requests only and should not be used to inquire about application status.
$33,000 On-Target Earnings:
$70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you competitive, driven by results, and eager to find a position with unlimited earning potential? Join our award-winning Inside Sales & Retention teams, where we empower customer decisions by emphasizing the value of EchoStar's products and services through a consultative approach. This role will involve
100% inbound calls
from both new and existing customers.
No
outbounding or cold calling required. This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936. Job Duties and Responsibilities What You'll Do: Handle inbound customer inquiries within a competitive and dynamic environment of a Fortune 250 company. Effectively communicate the benefits of our TV, Internet, and wireless products, influencing customer decision-making. Build and maintain customer relationships with honesty and integrity, recognizing that these connections are our most valuable asset. What's in it for You: Uncapped Earning Potential:
Top performers can earn over $100k, with elite achievers reaching $150k+. Enjoy a guaranteed base pay and limitless commission opportunities. Career Growth:
Potential to advance up to two levels in your first year, with progression opportunities into leadership and corporate roles. Incredible Incentives:
Participate in a high-value rewards program featuring exciting trips and prizes. Comprehensive Benefits:
Benefit from paid training, time off, and a range of health insurance options, including Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Enjoy complimentary DISH TV along with substantial discounts on Sling TV and Boost Mobile plans. Skills, Experience, and Requirements Fluent in English and Spanish, capable of effective communication in both languages. A competitive spirit, resilience, and persuasive personality are essential. Must possess a growth mindset and integrity. This is a full-time on-site position, with potential hours including evenings, weekends, or holidays. High school diploma or GED required; Associate's or Bachelor's degree is a plus. Pre-employment screening is required. Must have a smartphone/device with an active network connection. Benefits: From versatile health perks to new career opportunities, explore our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record. Compensation stated may reflect a combination of hourly pay rate and location pay differential. This job posting will remain active for a minimum of 3 days, and will continue to extend by 3 days until the position is filled. We are committed to developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate sincerely held religious beliefs unless it poses undue hardship and aligns with applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. EchoStar will provide reasonable accommodations to qualified job applicants and employees with known physical or mental disabilities, as required by law. We also endeavor to maintain our website accessible; please contact us for accommodation requests or assistance in completing your application process. Note: this contact information is for requests only and should not be used to inquire about application status.