Job Description
· Works directly with system analysts and programmers to write and edit program and system documentation, user manuals, training courses, and procedures.
· Conducts research about product by interviewing subject matter experts, reviewing existing documentation, and using the application.
· Authors end-user documentation. Edits documentation projects, including copy, pre-press and accuracy editing.
· Follows through on documentation project to completion, including client signoff, production and archival.
· Having 3-6 years experience.
Role: Technical Writer (User Guides & SharePoint)
Duration: 6 months (extension likely)
Location: Onsite 4 days/week (EST), 40 hrs/week
Project: Software documentation & SharePoint management
Key Requirements:
· Proven technical writing experience for software products
· Experience with Microsoft 365 tools (Teams, OneDrive, Power Automate)
· Hands-on SharePoint authoring/admin experience
· Ability to simplify complex concepts for non-technical audiences
· Visual design proficiency (diagrams, screenshots, flowcharts)
Responsibilities:
· Gather information from subject matter experts
· Create and update user guides, help articles, and training materials (including videos)
· Manage and organize documentation in SharePoint
· Implement content management best practices (versioning, taxonomy)
· Edit and proofread for clarity and consistency
· Review new features/releases for documentation accuracy
· Works directly with system analysts and programmers to write and edit program and system documentation, user manuals, training courses, and procedures.
· Conducts research about product by interviewing subject matter experts, reviewing existing documentation, and using the application.
· Authors end-user documentation. Edits documentation projects, including copy, pre-press and accuracy editing.
· Follows through on documentation project to completion, including client signoff, production and archival.
· Having 3-6 years experience.
Role: Technical Writer (User Guides & SharePoint)
Duration: 6 months (extension likely)
Location: Onsite 4 days/week (EST), 40 hrs/week
Project: Software documentation & SharePoint management
Key Requirements:
· Proven technical writing experience for software products
· Experience with Microsoft 365 tools (Teams, OneDrive, Power Automate)
· Hands-on SharePoint authoring/admin experience
· Ability to simplify complex concepts for non-technical audiences
· Visual design proficiency (diagrams, screenshots, flowcharts)
Responsibilities:
· Gather information from subject matter experts
· Create and update user guides, help articles, and training materials (including videos)
· Manage and organize documentation in SharePoint
· Implement content management best practices (versioning, taxonomy)
· Edit and proofread for clarity and consistency
· Review new features/releases for documentation accuracy