MS Dynamic 365 - Techno Functional Consultant

MS Dynamic 365 - Techno Functional Consultant

Title: MS Dynamic 365 Techno/Functional Consultant
Location: Rancho Cucamonga, CA (Hybrid)

The Microsoft Dynamics 365 CRM Techno-Functional Consultant will be responsible for both technical and functional aspects of the CRM implementation and support. This role involves working closely with business users and other IT teams.

Responsibilities

• Gather and analyze new and changing business requirements for the Dynamics 365 CRM system.
• Configure and customize the Dynamics 365 CRM system to meet changing business needs.
• Develop and implement technical solutions within Dynamics 365 CRM as needed.
• Provide training and support to end-users.
• Collaborate with cross-functional teams to ensure seamless integration and support.
• Perform system testing and quality assurance for any changes and updates.
• Stay up to date with the latest updates and features in Dynamics 365.
• Troubleshoot and resolve any technical issues related to the CRM system.

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience with Microsoft Dynamics 365 CRM.
• Strong understanding of CRM workflows, customization, and configuration.
• Ability to translate business requirements into technical solutions.
• Good communication and interpersonal skills.
• Proven experience with Power Platform (Power BI, Power Apps, Power Automate).

Skills

• Microsoft Dynamics 365 CRM
• Customization and Configuration
• Power Platform
• SQL
• C#
• JavaScript
• Azure Services
• API Integration
• Problem-Solving

Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Other information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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