D365 CRM Functional Consultant

Responsibilities and qualifications include:

• Require a strong CRM Consultant with 12+ years of CRM experience & should have worked as a functional consultant for at least 4 D365 CRM implementations.
• Must have driven Business discussions/workshops and should have worked on CRM functional design covering functionalities for sales, service, marketing, field service and PSA
• Expertise in creating business requirements, user stories, functional design and high-level design documents.
• Must have sound understanding on power platform capabilities and possibilities
• Must have overall understanding on - Dynamics 365 platform, online and on-premise versions, upgrades and migrations, integration with other office products, multilingual and multi-currency functionality, mobile and handheld clients, outlook and outlook app capabilities and offline capabilities
• Must have experience of co-ordination among different teams like business SMEs, Development, QA, etc.
• Should have given Training to Business Users on functionality being rolled out
• Should have deep understanding of multiple industry domains.
• Must have strong communication skills and be comfortable in leasing with stakeholders independently
• Ability to establish priorities, work independently and lead development of Dynamics CRM solution
• Any QA exposure within Dynamics 365 and Azure, including, functional testing, UAT and regression testing

Seniority Level

Mid?Senior level

Employment Type

Full?time

Job Function

Other

Industries

IT Services and IT Consulting

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