Asset Protection Associate
Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.
As an Asset Protection Associate you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.
Maintain the general safety of customers, employees, and the store
Assess and help with emergency situations
Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
Conduct external and internal investigations, documenting all loss prevention incidents properly
Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
Reduce and control loss of inventory through audits and training
Support and participate in store operations programs
1+ years of experience in Loss Prevention/Asset Protection
A customer-focused mindset
Verbal and writing skills
Basic proficiency with computer software
Investigative and conflict management skills
Respond to changes in direction or unexpected situations
Opportunity to work in a dynamic experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).