Senior Consultant Material Review (Marketing Operations)

OmniTek Consulting is seeking a Senior Consultant Material Review (Marketing Operations) to manage and support the end-to-end review and approval of U.S. Commercial external communications and public relations (PR) materials for pharmaceutical clients.

This role works closely with an external communications and PR agency to manage the movement of external-facing materials through the Medical, Legal, and Regulatory (MLR) review process. The Senior Consultant serves as a central coordination point across Medical, Legal, Regulatory, Compliance, Commercial teams, and agency partnersensuring materials are reviewed efficiently, compliantly, and with appropriate documentation, notation, and citation in alignment with regulatory and internal standards.

This role also evaluates existing SOPs and workflows, identifies opportunities to streamline and automate processes, and leverages project management tools to improve visibility, efficiency, and consistency of MLR operations.

Position Responsibilities

Material Review & Cross?Functional Coordination

• Facilitate cross?functional MLR review and approval of external communications and public relations materials
• Ensure all materials submitted for MLR review include accurate, complete, and compliant documentation, including proper notation, version control, reference citations, and claim substantiation. Validate that supporting evidence is correctly linked and formatted in accordance with internal policies, regulatory requirements, and MLR standards prior to and throughout the review lifecycle.
• Work with external communications and PR staff to manage workflows, timelines, and submission readiness for materials entering the MLR process.
• Serve as the primary point of contact between Medical, Regulatory, Legal, Compliance, Commercial teams, and external agency partners.
• Review existing MLR operating procedures (SOPs) and end?to?end workflows to identify gaps, redundancies, and opportunities to streamline review cycles while maintaining regulatory compliance.
• Partner with cross?functional stakeholders to recommend and implement process improvements, including clearer intake criteria, standardized templates, and optimized review sequencing.

Project & Workflow Management

• Manage workflows and timelines for materials progressing through the U.S. Commercial Material Review Process (MRP).
• Provide tactical project management support to ensure adherence to review milestones and deadlines.
• Coordinate and communicate material status, feedback, and required updates with internal stakeholders and agencies.
• Proactively identify risks, bottlenecks, and dependencies impacting review timelines.
• Act as a neutral, client?facing meeting facilitator to drive alignment across Medical, Legal, Regulatory, Marketing, and Agency partners, surfacing risks, dependencies, and decision points in real time.
• Capture meeting outcomes, approvals, action items, and required revisions; translate discussions into clear next steps and ownership.
• Own and maintain an MLR project tracker (Excel or equivalent), providing real?time visibility into the status of all external communication deliverables across review stages.
• Track submission dates, review cycles, feedback status, approvals, expiration dates, and version control to ensure compliance and audit readiness.
• Identify process inefficiencies and recommend operational improvements to enhance speed, quality, and compliance of the MLR review process.
• Advise on and support the adoption of project management tools, trackers, and workflow automation (e.g., intake forms, status dashboards, notifications) to improve visibility, reduce manual effort, and minimize review delays.

Documentation, Compliance & Quality Control

• Ensure materials are submitted with accurate and complete documentation, including proper notation, versioning, and citation of claims and references.
• Validate that supporting documentation aligns with MLR requirements and internal policies.
• Ensure consistent and compliant use of material review systems such as Veeva PromoMats or similar platforms.

Systems, Training & Process Support

• Support and train agency partners and internal stakeholders responsible for uploading, reviewing, and approving materials within MRP systems.
• Provide guidance on MLR expectations, documentation standards, and system best practices.
• Adapt quickly to evolving systems, workflows, regulatory guidance, and compliance requirements.
• Support data tracking, reporting, and performance measurement related to material review cycle times, throughput, and quality.
• Identify process improvement opportunities and apply lessons learned to enhance efficiency, consistency, and compliance across the review process.
• Contribute to standard operating procedures (SOPs), job aids, and process documentation as needed.

Position Skills & Qualifications

Required

• Bachelors degree in Business Management, Science, Education, Communications, or a related field.
• 3+ years of project management experience.
• Experience working in pharmaceutical or other highly regulated industries.
• Working knowledge of the MLR (Medical, Legal, Regulatory) review process.
• Experience supporting external communications, PR, marketing, or advertising initiatives.
• Familiarity with both print and digital external?facing materials.
• Hands?on experience with material review systems such as Veeva PromoMats or similar platforms.
• Proficiency with:
• Adobe Acrobat
• Microsoft Word, Excel, and PowerPoint
• Smartsheet
• Ability to work standard business hours aligned to Eastern or Central Time.

Preferred

• Experience managing agency?submitted materials through MLR review.
• Strong understanding of documentation standards, citation practices, and claim substantiation.
• Consulting or client?facing experience in regulated environments.

Health care insurance (Medical, Dental, Vision)

Equal Opportunity Employer

• OmniTek Consulting is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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