Event Specialist
Company: Redstone Federal Credit Union Location: Huntsville, US-AL 35893 Req Number: R2750
Job Description Summary: Works with Event Coordinator to coordinate and oversee Credit Union events and seminars. Provides backup support for external booth presence at sponsored/community events. Utilizes all available resources to plan events and provide the best solutions to our members and the community. Promotes the Credit Union to maintain a positive relationship with the surrounding communities.
Essential Duties and Responsibilities:
- Assists with coordination of logistical and operational requirements of events/meetings held at RFCU Atrium by other organizations including but not limited to; providing guidance of capabilities of RFCU facility and on-site catering, identifying appropriate meeting room space, facilitating AV needs, facilitating rental from vendors as required (flowers, linens, etc.), security, billing and facility support.
- Assists with coordination of Credit Union hosted employee events and seminars, hosted on site at RFCU location, including but not limited to; providing guidance of capabilities of RFCU facility and catering, identifying appropriate meeting room space, facilitating AV needs, facilitating rental from vendors as required (flowers, linens, etc.), security, and facility support.
- Supports event portion of Credit Union hosted community and member events and seminars hosted off site at an alternate venue as needed to include, but not limited to: coordination with venue event coordinator, catering, providing guidance of capabilities of venue to other RFCU Team members, communicating and ensuring availability of necessary AV needs, facility rentals from additional vendors as required (flowers, linens, etc.).
- Works with clients as well as Blue Roof staff to fulfill requests, with consideration to available resources validates invoicing prepared by Blue Roof with catering request to ensure accuracy of number as well as identification of third part billing.
- Utilizes and records all meeting and catering detail in meeting room software and ensures that shared outlook calendar and meeting room calendar mirror information for room availability.
- Supports and provides back-up for Community Relations Coordinator with booths, volunteers and community events.
- Serves as the back-up to the Chair of the RFCU Scholarship Committee.
- Maintains relationships with external vendors to contribute to the success of Credit Union events (i.e. photographer, florist, musicians, promotional product companies, rental companies, etc.).
- Promotes the Credit Union by participating in community involvement and special events.
Company Wide Expectations:
- Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
- Delivers friendly, caring service to internal and external members.
- Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
- Follows all physical and online security procedures and maintains strict confidentiality of all member information.
- Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
- Works scheduled hours and maintained punctuality.
- Performs other related duties as assigned or requested.
Education/Experience:
Minimum Qualifications:
- To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.
- Education Requirements: 4 Year / Bachelor's Degree In Business Administration, Marketing, Communications, or related field - Preferred
- Experience Requirement: 2 Years - Corporate catering and/or event planning - Required
- Knowledge of the use and troubleshooting of audio /visual software / hardware - Required
- Skills/Abilities: Effectively apply internal and external customer service practices and