Business Analyst - Wires channel in payments processing

Accord Technologies Inc, Charlotte, NC, US, 28245

Duration: Full Time

Business Analyst - Wires channel in payments processing. Charlotte, NC (Onsite day 1; hybrid 3 days from office).

Requirements Gathering: Work with stakeholders to gather and document business requirements related to payment processing and reconciliation. Analyze existing payment processes and identify areas for improvement.
Payment Systems Analysis: Evaluate and support the implementation of ACH, FedWire, and RTP file formats. Conduct analysis of transaction data to identify trends, patterns, and discrepancies.
Reconciliation: Develop and maintain reconciliation processes to ensure the accuracy of payment transactions. Identify and resolve any discrepancies in payment records.
Documentation: Create and maintain comprehensive documentation for business processes, requirements, and system specifications. Develop user manuals and training materials for new systems or processes.
Collaboration: Collaborate with IT, finance, and operations teams to design and implement payment solutions. Act as a liaison between business units and technical teams to ensure alignment on project objectives.
Testing and Validation: Participate in system testing and validation activities to ensure payment processing systems meet business requirements.
UAT Support: Assist in user acceptance testing (UAT) and provide support during the implementation phase.
Reporting: Generate regular reports on payment processing performance and reconciliation status. Analyze and present findings to management and stakeholders.

7+ years of experience as a Business Analyst, preferably in the financial services or payments industry.
Strong knowledge of Wires channel in payments processing, ACH, FedWire, and RTP file formats.
Candidate should have very strong domain knowledge of Wires and also good understanding of the MTS application.
Experience working in Agile environments and familiarity with Agile methodologies (Scrum, Kanban).
Proficient in data analysis tools and techniques (e.g., Excel, SQL, JIRA).
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and in a team-oriented environment.

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