Overview
Locations: Chicago, Denver, Houston, Minneapolis, New York, Omaha.
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. We believe all business is personal, with a focus on client relationships, our partners, our team, and the global community. Our employees help clients transform their business from strategy through implementation and business transformation.
What You Will Do and Learn
The NetSuite Engagement Lead will oversee relationships with our clients across our NetSuite ERP, SuiteSuccess, and related SuiteCloud technologies. The ideal candidate excels at building strong relationships with strategic clients by understanding their business needs and aligning them with NetSuites best?in?cloud solutions.
The Engagement Lead is responsible for driving successful delivery of current engagements while identifying adjacent opportunities across business units, subsidiaries, and regions within a clients organization.
Ideal candidates will be able to:
- Develop trusted relationships with a portfolio of major NetSuite clients
- Gain a deep understanding of key customer requirements, business processes, and industry challenges
- Expand relationships with existing customers by continuously proposing NetSuite solutions that support their evolving objectives
- Advise clients on NetSuite best practices, leading practices, and optimization opportunities
- Lead cross?functional internal teams, including Functional Consultants, Technical Consultants, and Solution Architects, while balancing resources to maximize customer impact and support team members career growth
- Ensure accurate scoping, solution alignment, and timely delivery of NetSuite products and services
- Serve as the primary communication link between key customers and internal NetSuite delivery teams
- Resolve client issues and drive risk mitigation efforts to maintain long?term engagement health and client trust
- Identify and support new sales opportunities that contribute to ongoing, strategic client partnerships
- Prepare and deliver regular status reporting, progress updates, and forecasts to internal and external stakeholders using key account metrics
Qualifications:
- Proven experience as an engagement manager/project manager within ERP technology or management consulting
- Hands?on experience with NetSuite, including modules such as Financials, Supply Chain, CRM, or SuiteSuccess
- Experience supporting or selling cloud?based ERP or business applications (e.g., Oracle Cloud, SAP, Workday, Salesforce, Acumatica) is a plus
- Strong communication and interpersonal skills, with the ability to build relationships at all organizational levels
- Excellent organizational, planning, and multitasking abilities
- Strong problem?solving, negotiation, and customer?advocacy skills
We take care of you!
As an employee of Spaulding Ridge, you will be part of a company that provides innovative opportunities to impact clients in meaningful ways. We offer opportunities to participate in various programs throughout the year, including SRs day of service and giving back to our global community. Perks and benefits include:
- Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
- Flexible Time Off
- Paid holiday time
- Paid maternity and paternity leave
- Monthly technology and wellness allowance
- Annual training allowance program
Spaulding Ridges Commitment to an Inclusive Workplace
We strive to reflect the diversity of society and cultivate a workplace where every employee feels accepted, respected, and valued. We support inclusion through our culture, policies, and employee?led ERGs: CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to Equal Employment Opportunity and to providing reasonable accommodation to applicants with disabilities. If you need accommodation or assistance to apply, please email our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests will be considered on a case?by?case basis. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
#J-18808-Ljbffr