Customer Relations Representative - State Farm Agent Team Member

Overview

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent

With nearly 20 years of State Farm experience and 14 years as an agent, Ive had the privilege of building two successful agenciesone in Clackamas and another in Southeast Vancouver. Our culture is rooted in family, respect, and collaboration. We believe in equipping every team member with the tools, training, and support needed to thrive both personally and professionally.

Our team works together with trust and accountability, creating opportunities not only for career growth but also for financial success. Along the way, we celebrate achievements and build lasting relationshipsboth inside the office and with the communities we serve.

Were looking for candidates who bring strong communication skills, a positive phone presence, organizational abilities, and comfort with technology. Bilingual skills (English/Spanish) are a plus but not required.

If youre ready to join a supportive, growth-oriented environment where your contributions truly make an impact, wed love to connect with you!

Role Description: As a Customer Relations Representative - State Farm Agent Team Member with Ryan Paulson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $60,000.00 per year

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Clackamas & Vancouver.
• Our office is open 9am-5pm.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Washington State University.
• We currently have 8 team members at our agency.
• We have 50+ years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Insurance

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