Responsibilities
- Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
- Provide impeccable customer service.
- Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
- Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
- Adhere to all international importing and exporting regulations.
- Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
- Process agency brokerage shipments.
- May handle remote filings.
- Ensure all government and organizational policies are followed.
- Perform other duties as assigned.
Paid training provided.
Qualifications
- HS Diploma or GED required.
- No industry experience required.
- Minimum of 6 months work experience preferred.
- Data entry/keyboard experience required.
- Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
- Excellent communication skills, verbal and written.
- Organizational skills.
- Interpersonal skills.
- Problem solving skills.
- Handle high volume of work.
- Handle time sensitive work.
- Ability to work independently with minimum supervision.
- Ability to use multiple systems and reference material.
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Preferred Qualifications
- Shifts: Sun-Thurs 7am-3:30pm, Mon-Fri 7am-3:30pm and Tues - Sat 7 am - 3:30pm.
- This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy. 1st 3 weeks of training are on-site. After training and metrics are met, position will be work from home.
Pay Transparency
Information to be provided upon request.
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
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