Director of Retail Inventory & Compliance

Director of Retail Inventory & Compliance
Location:West Bloomfield, MI
Reports To: CEO / COO
Type: Full-Time, Leadership

Role Summary

The Director of Retail Inventory & Compliance owns the accuracy, compliance, movement, and financial performance of all inventory across all retail locations.

This mission-critical leadership role ensures 100% alignment between Physical Inventory, METRC, and Dutchie while maintaining full CRA compliance every day.

You will protect:

• Licenses
• Margins & Cash
• Customer Experience

Core Responsibilities

Retail Inventory Ownership

• Own all inventory across all retail locations.
• Manage multi-million dollar retail inventory portfolios in a high-volume, multi-store environment.
• Ensure real-time accuracy between Physical Inventory, METRC, and Dutchie POS.
• Build and enforce standardized retail inventory control systems.

Daily, Weekly & Monthly Inventory Discipline

• Design and enforce a company-wide daily cycle count program.
• Execute daily cycle counts, weekly audits, monthly reconciliations, and quarterly/annual audits.
• Audit sales floor, backstock/vault, quarantine/hold, returns, destructions, transfers, and METRC packages.
• Investigate and resolve all discrepancies immediately.
• Implement root-cause analysis and corrective action systems.

Compliance & Risk Management (CRA / METRC)

• Own 100% CRA and METRC compliance across all retail locations.
• Ensure continuous audit readiness for CRA inspections, state audits, and internal audits.
• Build SOPs that make compliance automatic and non-negotiable.
• Eliminate METRC drift, process gaps, and human-error dependency.

Retail Team Leadership

• Lead and manage inventory teams at each retail location.
• Build a standardized training, certification, and accountability system.
• Ensure every store follows the same inventory playbook.
• Create a culture of precision, discipline, and ownership.

Merchandising, Stock Levels & Optimization

• Partner with Retail Ops and Merchandising to optimize stock levels, improve turns, reduce aging inventory, and improve in-stock rates.
• Ensure stores are never overstocked, never out of stock, and never sitting on dead product.

Shrink, Loss Prevention & Financial Impact

• Own shrink performance across retail.
• Build shrink dashboards, store-level accountability systems, and investigation frameworks.
• Drive improvement in margin, inventory efficiency, and cash utilization.

Systems, SOPs & Process Architecture

• Design, document, and deploy retail inventory SOPs for receiving, transfers, storage, cycle counting, returns, destructions, adjustments, and recalls.
• Drive process discipline and automation across all stores.

Qualifications & Experience

Required:

• 5+ years in inventory, retail operations, or supply chain leadership
• 5+ years in high-volume retail
• Proven experience managing multi-million dollar retail inventory
• Direct, hands-on experience with METRC and Michigan CRA retail compliance
• Experience building SOPs, audit programs, and inventory control systems

Strongly Preferred:

• Dutchie POS experience
• Cannabis retail operations experience
• Multi-store leadership experience

Skills & Attributes

• Extremely detail-oriented
• Process-driven
• Systems thinker
• Zero tolerance for sloppy inventory
• Calm under audit pressure
• Strong leader and trainer
• Data-driven operator

Performance Measured By

• Inventory accuracy percentage
• METRC = Physical = POS alignment
• Shrink reduction
• Audit results
• Zero critical CRA violations
• Turn improvement
• Aging inventory reduction

Why This Role Matters

This role protects:

• Retail licenses
• Margins & cash
• Customer experience

Retail inventory and compliance is where most cannabis companies get hurt. This role ensures it never happens.

Executive
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