Field Client Manager - Corporate Legal

Client Manager

Do you enjoy having a consultative approach towards sales and driving revenue? Do you enjoy collaborating with teams to deliver on common goals?

About our team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the role

As a client manager, you will be driving retention and up-selling our existing customers. You will aim to achieve customer satisfaction across the corporate legal customer base. Ensuring effective client management, deployment of internal resources, and expanding products and services within the assigned region.

Responsibilities

• Meeting point of sales goals within assigned accounts and revenue goals within region
• Growing pipeline through active account management and executing a strategic account plan with the client
• Owning the overall health and status relationship with the customer
• Managing complete sales cycle from opportunity identification through close
• Promoting a consultative sales motion at all levels of the organization
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events and trade shows

Requirements

• Bachelor's degree
• Proven experience generating new business sales
• Solid interpersonal and presentation skills to partner and collaborate across teams
• Have a solid understanding of solution selling value proposition
• Display functional knowledge of negotiation process
• Demonstrate an ability to work in a team selling environment
• Have excellent organizational and time management skills
• Have a technical aptitude with computer skills including Excel, Word, Powerpoint, CRM applications

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

U.S. National base pay range: $59,600 - $99,300. Total target cash range: $91,600 - $152,800. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in New York, the base pay range is $65,500 - $109,200, the total target cash range is $100,800 - $168,100. If performed in New York City, the base pay range is $71,500 - $119,200, the total target cash range is $110,000 - $183,400. If performed in Rochester, NY, the base pay range is $59,600 - $99,300, the total target cash range is $91,600 - $152,800. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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