Salesforce Business Analyst Manager

Business Analyst Lead

We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Business Analyst Lead joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. At GDIT, people are our differentiator. As a Business Analyst Lead supporting CMS, you will be trusted to work hand-in-hand with our CMS customer, collecting business requirements and system documentation supporting business and IT activities and to conduct, document, and communicate data collection and analysis.

In this role, a typical day will include:

• Leadership & Team Management
• Standards, Frameworks & Quality Assurance
• Requirements Elicitation & Documentation
• Agile/Product Delivery Responsibilities
• Stakeholder & Cross-Functional Collaboration
• Analytical, Technical, and Domain Expertise

What you'll need:

• Bachelor's degree and 8+ years related hands-on experience working with business processes and re-engineering
• 5+ years of experience capturing and writing requirements and user stories
• 5+ or more years of business processes and business analysis experience in a system engineering or software application environment
• Hands-on experience using JIRA, Confluence, and SharePoint
• Experience working in a Scrum and/or SAFe Agile environment
• Experience working with Salesforce software development
• Experience working with the Centers for Medicare and Medicaid Services (CMS), preferably in the Center for Consumer Information and Insurance Oversight (CCIIO)
• Experience leading/managing a distributed/remote team
• Proficient using MS Excel and Access
• Proficient designing and building reports
• Competent using MS Word and PowerPoint
• Superior oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences
• Consistent quality performance rated valued or higher
• Candidate must be able to obtain Public Trust clearance
• Candidate must have lived in the United States at least three (3) out of the last five (5) years

Preferred qualifications:

• 6+ years of experience years of experience working with data and completing data analysis activities
• 3+ years of experience modeling data requirements, performing data analysis and improving data quality within Salesforce or other relevant Customer Relationship Management (CRM) software application
• Certified SAFe Agilist, SAFe Practitioner or Scrum Master
• Active Salesforce certification(s)
• Strong interpersonal skills to collaborate with customers and internal cross-functional teams
• Self-motivated, well-organized and strict attention to details
• Ability to understand and manage customer expectations and software implementation methodology
• Ability to prioritize and work on multiple projects at the same time
• Excellent analytical skills, including the ability to integrate information from multiple sources
• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority
• Must have the capacity to understand the QA processes and work in the software environment

GDIT is your place. At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled weekly hours: 40

Travel required: None

Telecommuting options: Remote

Work location: Any location / remote