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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[511,525,535,544,554],{"_429":428,"_434":512,"_452":453,"_444":513,"_243":514,"_441":515,"_427":428,"_111":516,"_431":194,"_433":194,"_454":453,"_442":517,"_425":518,"_455":519,"_430":118,"_476":520,"_460":521,"_478":516,"_480":517,"_482":522,"_484":523,"_486":524},["D",1770300000000],"KeyCorp","Relationship Officer, Commercial Banking page is loaded## Relationship Officer, Commercial Bankinglocations:

Columbus, OH:

Akron, OHtime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: February 23, 2026 (20 days left to apply)job requisition id:

R-37615**Location:**175 S 3rd Street, Columbus Ohio**Position Location Policy*** **General Location:** Columbus, OH or Akron, OH market required* **Hybrid Requirement (if within specific cities):** Selected candidate is expected to work on-site 2 days per week at the nearest KeyBank office (non-branch location) within the Columbus/Akron, OH market.* **Hours:** 8-5pm EST**Job Summary**

Relationship Officer, Commercial Banking is the line of business (LOB) professional dedicated to providing support for designated Commercial Banking Relationship Team. They facilitate service requests for an assigned book of clients within Key's Commercial Banking line of business. Works within an aligned Services Team that is committed to overall excellence in servicing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts.

**Essential Functions*** Coordinates set-up of new and maintenance or closing of existing deposit accounts.* Works in tandem with Relationship Managers, Credit partners and NSF team to ensure daily resolution to client’s overdrafts and insufficient funds.* Partnership with Business Partners throughout the organization.* Works closely with multiple partners including relationship team, operations partners, client and other 3rd party partners.* Works to resolve loan/fee payment delinquencies.* Determines appropriate course of action and directs resources to collect payment or otherwise clear delinquent status.* General product knowledge and ability to identify referral opportunities for partner products and services.* Responds to routine and complex client inquiries and resolves/refers to appropriate support partners.* Submits service requests for DDA or general service needs.* Coordinates follow-up with internal partners and clients, as appropriate, to ensure prompt and accurate completion/resolution of service requests.* Promptly provides requested information for GRC testing and other internal/ external audits.* Adheres to and supports Key’s compliance culture. Acts as a resource to the Team for all deposit and loan related compliance matters. Knowledgeable about applicable federal, state and compliance regulations, including the BSA/AML program, USA Patriot ACT, OFAC and related due diligence.* Adheres to and supports Key’s compliance culture.* Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice* Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.**Education*** Bachelor's Degree or equivalent experience (required)**Work Experience*** 1+ years previous experience with commercial banking support functions (required)**Skills*** Proficient in the setup, maintenance, and closure of commercial deposit accounts and resolution of loan-related servicing issues* Ability to respond promptly and accurately to internal and external audit requests, including GRC testing and compliance reviews.* Manages routine and complex client inquiries and service requests end-to-end, ensuring timely resolution and coordinated follow-up with internal partners.* Identifies and executes appropriate actions to resolve loan and fee delinquencies, including directing internal resources.* Works effectively with internal teams to deliver seamless client service.* Ensures precision in account setup and maintenance, minimizing errors and ensuring data integrity across systems.* Maintains general knowledge of bank products and services, identifying opportunities for client referrals/cross-sell opportunities to appropriate partners.* Familiarity with treasury solutions such as cash management, liquidity services, and payment systems to support commercial clients.* Working knowledge of process optimization methodologies to enhance client service and operational efficiency.* Understanding and adherence to the bank’s Bank Secrecy Act and Anti-Money Laundering program requirements.* Strong grasp of applicable federal, state, and banking compliance regulations relevant to commercial banking.* Minimum two years of experience or equivalent understanding of commercial lending principles, products, and client needs.**Core Competencies*** All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.**Physical Demands*** General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.**Driving Requirements*** Ability to occasionally operate a motor vehicle with a valid driver's license.**Work Location Category*** Hybrid (2+ days)COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click

for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 02/23/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR\\_Compliance@keybank.com.#LI-HybridKeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.\n#J-18808-Ljbffr\n","Relationship Officer, Commercial Banking page is loaded## Relationship Officer, Commercial Bankinglocations:

Columbus, OH:

Akron,...","Relationship Officer, Commercial Banking","Columbus, Ohio, United States, 43224",["B","2446069829"],"Work at KeyCorp","13 days ago","/jobs/2446069829-relationship-officer-commercial-banking","/jobs?keyword=KeyCorp","/jobs?location=Columbus%2C+Ohio%2C+United+States%2C+43224","/jobs?keyword=Relationship+Officer%2C+Commercial+Banking",{"_429":428,"_434":526,"_452":453,"_444":527,"_243":438,"_441":438,"_427":428,"_111":528,"_431":432,"_433":194,"_454":453,"_442":443,"_425":529,"_455":530,"_430":118,"_476":531,"_460":532,"_478":528,"_480":443,"_482":533,"_484":485,"_486":534},["D",1771286400000],"Beauty Barrage","Brand Specialist - Columbus, OH",["B","2619512766"],"Work at Beauty Barrage","2 days ago","/jobs/2619512766-brand-specialist-columbus-oh","/jobs?keyword=Beauty+Barrage","/jobs?keyword=Brand+Specialist+-+Columbus%2C+OH",{"_429":428,"_434":536,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":537,"_431":432,"_433":194,"_454":453,"_442":538,"_425":539,"_455":456,"_430":118,"_476":540,"_460":541,"_478":537,"_480":538,"_482":483,"_484":542,"_486":543},["D",1771372800000],"Relationship Banking Specialist","Carey, OH, US, 43316",["B","2619506295"],"1 days ago","/jobs/2619506295-relationship-banking-specialist","/jobs?location=Carey%2C+OH%2C+US%2C+43316","/jobs?keyword=Relationship+Banking+Specialist",{"_429":428,"_434":545,"_452":453,"_444":546,"_243":438,"_441":438,"_427":428,"_111":547,"_431":432,"_433":194,"_454":453,"_442":443,"_425":548,"_455":549,"_430":118,"_476":550,"_460":551,"_478":547,"_480":443,"_482":552,"_484":485,"_486":553},["D",1771113600000],"VetJobs","Property Adjuster - Field Estimating - Columbus, OH",["B","2619508396"],"Work at VetJobs","4 days ago","/jobs/2619508396-property-adjuster-field-estimating-columbus-oh","/jobs?keyword=VetJobs","/jobs?keyword=Property+Adjuster+-+Field+Estimating+-+Columbus%2C+OH",{"_429":428,"_434":555,"_452":453,"_444":556,"_243":438,"_441":438,"_427":428,"_111":557,"_431":432,"_433":194,"_454":453,"_442":443,"_425":558,"_455":559,"_430":118,"_476":540,"_460":560,"_478":557,"_480":443,"_482":561,"_484":485,"_486":562},["D",1771372800000],"Brothers That Just Do Gutters - Columbus, OH","Head Gutter Installer",["B","2619516072"],"Work at Brothers That Just Do Gutters - Columbus, OH","/jobs/2619516072-head-gutter-installer","/jobs?keyword=Brothers+That+Just+Do+Gutters+-+Columbus%2C+OH","/jobs?keyword=Head+Gutter+Installer","actionData","errors"]