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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!\nJob Overview: Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.\nJob Responsibilities

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:\nHelping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.\nExploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.\nSide-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.\nApproaching service and sales needs with composure, integrity and compassion.\nBecomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:\nHow our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network.\nWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.\nCompletes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.\nMakes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.\nEstablishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:\nCollectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.\nSuccessfully identify and handoff small business leads.\nSupport team initiatives and create an inclusive environment.\nEducation and Work Experience

High School Diploma/GED (Required)\n6 months of customer service and/or sales experience, Retail environment preferred.\nKnowledge, Skills and Abilities

Fluent in Spanish\nPassionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)\nCompetitive drive and proven ability to succeed in a fast-paced sales environment. (Required)\nEffective at balancing customer needs and performance goals. (Required)\nLicenses and Certifications

At least 18 years of age\nLegally authorized to work in the United States\nTravel Required (Yes/No): No\nDOT Regulated Position (Yes/No): No\nSafety Sensitive Position (Yes/No): No\nHourly Base Pay: $17.50, plus $5.00 per hour training pay.\nWithin the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.\nAt T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!\nNever stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

","Mobile Associate

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our custome...","Warner Robins, Georgia, United States, 31088",["B","2482853822"],"Work at T Mobile US","11 days ago","/jobs/2482853822-mobile-associate-bilingual-spanish-retail-sales","/jobs?keyword=T+Mobile+US","/jobs?location=Warner+Robins%2C+Georgia%2C+United+States%2C+31088","actionData","errors"]