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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About The Role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The Impact You Can Have

In this role, you'll have the opportunity to:

Connect with customers and listen to their needs to create personalized customer experiences.
Share product knowledge and recommendations to help style the customer.
Use brand behaviors and personalized service to drive brand loyalty.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Partner with store leaders to achieve individual goals and daily expectations.
Build productive relationships by sharing ideas and being helpful to others.

You'll Bring To The Role

Sales Associate or customer-focused experience (preferred)
Brings a hospitality mindset when engaging with customers
Flexible availability including evenings, weekends, and holidays
Technology proficient and ability to operate a point-of-sale system
Takes initiative in making thoughtful decisions

Benefits

401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 1866-Greece Ridge Mall-ANN-Greece, NY 14626

Pay Range:

$15.50 - $16.00 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com.

","

About Us

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Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

Key Accountabilities:

Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
Greet and acknowledge customers while providing the appropriate level of service
Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary
Exercise sound judgment in effectively addressing customer concerns
Demonstrate the appropriate level of selling skills to positively impact conversion
Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
Maintain appropriate stock levels and ensure that all sizes and styles are represented
Follow company standards of merchandise presentation, signage, and display
Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
Perform daily housekeeping duties to company standard
Guarantee company assets by ensuring adherence to all Loss Prevention procedures
Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
Contribute focused, well-managed efforts towards achievement of store goals
Exhibit flexibility by processing stock when necessary

Education and Experience

High School diploma or equivalent
Previous retail experience preferred
Must be at least 18 years of age

Skills and Behaviors

Excellent customer engagement
Demonstrated time management and organizational skills
Ability to work in team environment
Must be adaptable and flexible to changing priorities
Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$14.20 - $16.70 Per Hour

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Job Summary

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