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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[512,519,527,540,551],{"_429":428,"_434":513,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":514,"_431":432,"_433":194,"_454":453,"_442":443,"_425":515,"_455":456,"_430":127,"_476":516,"_460":517,"_478":514,"_479":443,"_481":482,"_483":484,"_485":518},["D",1771372800000],"Global Sales & Membership Manager",["B","2623869117"],"1 days ago","/jobs/2623869117-global-sales-membership-manager","/jobs?keyword=Global+Sales+%26+Membership+Manager",{"_429":428,"_434":520,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":521,"_431":432,"_433":194,"_454":453,"_442":522,"_425":523,"_455":456,"_430":127,"_476":516,"_460":524,"_478":521,"_479":522,"_481":482,"_483":525,"_485":526},["D",1771372800000],"Dual Sales Manager","Pittsburgh, PA, US, 15289",["B","2619508990"],"/jobs/2619508990-dual-sales-manager","/jobs?location=Pittsburgh%2C+PA%2C+US%2C+15289","/jobs?keyword=Dual+Sales+Manager",{"_429":428,"_434":528,"_452":453,"_444":529,"_243":530,"_441":531,"_427":428,"_111":532,"_431":194,"_433":194,"_454":453,"_442":467,"_425":533,"_455":534,"_430":127,"_476":535,"_460":536,"_478":532,"_479":467,"_481":537,"_483":538,"_485":539},["D",1771476323000],"BENCHMARK","Complex- Senior Sales Manager page is loaded## Complex- Senior Sales Managerlocations: The Midland Hotel Chicagotime type: Full timeposted on: Posted 8 Days Agojob requisition id: R **Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.****Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.****Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.****Check out** **for more information on our great company!**About our property:Welcome to The Midland Hotel, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees. At The Midland Hotel, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The MIdland Hotel. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.What you will have an opportunity to do:## **Group Sales Manager –**Our group sales is about building relationships, creating memorable experiences, and driving revenue through strategic selling. We’re seeking a **seasoned group sales hunter** who knows how to sell **group business** in a dynamic, high-volume hospitality environment.If you have experience selling into **social, association, or group markets**, and enjoy balancing multiple priorities while driving results, this role is for you.### **Who You Are**You’re energized by **prospecting, opening doors, and closing business**. You understand that different types of groups have unique needs, and you know how to adapt your approach to maximize opportunities. You’re strategic, self-directed, and thrive in a fast-paced, results-driven environment.### **You Should Apply If You:*** Have **proven experience selling group business** in hotels or urban lifestyle properties* Understand the **rhythm of group demand** and can plan strategically for high- and low-activity periods* Love the hunt—prospecting, uncovering client needs, and closing business energizes you* Can manage multiple markets or types of group business and identify opportunities where others see complexity* Are self-directed, creative, and confident, with the ability to **adapt strategies and drive results**### **Key Responsibilities*** Proactively solicit and manage **group business**, including social events, associations, and special-interest groups* Build and maintain relationships with planners, organizations, and key contacts to grow the group portfolio* Develop new business opportunities through **prospecting, networking, and outreach*** Respond promptly to inquiries, proposals, and RFPs; ensure accurate follow-up and timely communication* Conduct **site inspections** and property tours for prospective clients* Collaborate closely with **Operations, Catering, and Events teams** to ensure seamless delivery of all group events* Maintain accurate records, forecasts, and reporting in the **CRM system*** Track sales activity and performance metrics to meet or exceed **monthly, quarterly, and annual revenue goals*** Attend trade shows, local networking events, and industry meetings to represent The Midland and generate leads* Identify and recommend strategies to optimize revenue and expand the group business portfolio* Mentor or support junior sales staff, sharing best practices and market insights### **Why The Midland**At The Midland, you’ll join a property that combines **authentic character with a commitment to exceptional service**. This role offers autonomy, measurable impact, and the chance to grow a **robust, high-performing group sales portfolio** that keeps the property thriving year-round.**Compensation:**$110,000-$120,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.## ### ### ### *Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.***PYRAMID GLOBAL HOSPITALITY** is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.**PYRAMID’S** distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.**PYRAMID’S** progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.
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About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees.

At The Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you’ll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today.

At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

Overview

The Senior Sales Manager is primarily responsible for handling customer inquiries and lead requests for groups. The incumbent will work with customers to align customer preferences with hotel needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty. This position will also ensure that business is turned over properly and in a timely fashion for quality service delivery. The incumbent is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. This Senior Sales Manager will process business correspondence and create contracts and other related booking documentation as required. This position requires excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. Dependent on the size of the property, the position may also provide day to day supervision to Sales associates.

The Senior Sales Manager has overall responsibility for transacting group customer inquiries and lead requests and achieving revenue and booking goals for their team. Overall, the position is accountable for the following:

Respond in a timely manner to incoming group/catering opportunities that are within pre-defined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters.
Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
Ensure business booked is within hotel parameters. Close the best opportunities for the property based on market conditions and the property’s needs.
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
Actively up-sell each business opportunity to maximize revenue.
Develop and manage catering sales revenue and operation budgets, and provide forecasting reports.
Build and maintain strong working relationships with key internal and external stakeholders.
Understand and actively utilize company marketing initiative/incentives to close business.
Follow up on opportunities uncovered by the proactive sales team.
Identify and implement process improvements and best practices.
Promote accountability to drive superior business results. Includes successful execution of Sales strategies and business processes.
Establish clear expectations for customers and properties throughout the sales process.
Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate.
Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the brand.

Qualifications

The ideal candidate will possess the following:

Minimum of 2 years of relevant sales and marketing group sales experience in the hospitality industry.
Relevant university or college qualification or degree.
Hospitality experience.
Understanding of market dynamics, enterprise level objectives and important aspects of business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).

Compensation Range

The compensation for this position is $85,000.00/Yr. - $100,000.00/Yr. based on qualifications and experience.

#J-18808-Ljbffr","Property

About Us

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