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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Posted Saturday, January 31, 2026 at 5:00 AM\nSSA Group at Jacksonville Zoo is looking for a talented Director of Food Service Operations to join our team!\nAll applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.\nDirector of Food Service Operations\nWho are we:\nSSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.\nSSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.\nPosition Title:

Director of Food Service Operations\nReports to:

The General Manager\nResponsibilities\n(Catering responsibilities applicable only at specified accounts and may not apply to this role.)\nCoach, supervise, direct Food & Catering managers so operational needs (financial, staffing, product, merchandising, client expectations, etc.) are met on a daily basis.\nAdminister and oversee scheduling for Food Operation and Catering department(s) as necessary, giving oversight/insight to Catering Operations Manager and Director of Catering Sales as needed.\nAssist designated management team or individuals in developing training standards for alcohol service, customer service, safety, harassment, etc.\nWork with Regional Executive Chef, warehouse & chef teams to track, maintain and budget inventory and Cost of Goods (COG) as necessary.\nWork closely with Resident Area General Manager and General Manager regarding partnership onsite, maintain professional communication and display support when necessary to client.\nRemains knowledgeable of and manages in accordance with all applicable local, state and federal laws.\nMaintain a clean, safe and organized work environment.\nUphold and demonstrate a complete understanding of company policies and procedures.\nForecast weekly sales, complete and maintain sales analysis monthly sales with General Manager and/or Resident Area General Manager.\nManage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc; in management of Department Managers.\nSet precedent to achieve Sales, Per Cap & Controllable Budget in departments of oversight.\nCompletes business assessment for Food department and supports Director of Catering Sales for Catering with comparable market pricing to assess business model and drive per cap revenue.\nMinimize controllable costs associated with the operation. Continually strategize with General Manager and Resident Area General Manager on revenue avenues, areas of opportunity.\nPerform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Engage with Managers on ensuring EXTRA Guest Service at all levels of team.\nOversee, support and assist in driving operational systems, processes and policies in support of organization’s mission, business needs, client & SSA expectations.\nEnsure the unit is compliant with company policies and standards; Ensure compliance with all health and safety regulations, laws, and policies.\nManages employee life-cycle management, inclusive of progressive discipline documentation in field through ongoing establishment with management team and staff.\nDetermine appropriate level of operation on daily basis based on weather, events, partnership expectations, etc.\nAssumes an active role in the long-range planning for Catering & Events department programs.\nInteract & build working relationship with the facility personnel to obtain operational needs (security, cleaning, maintenance, etc.)\nDevelop & support new and innovative operational items in Food Operations.\nAssist with construction or renovation plans and their execution as designated by RAGM and GM.\nPromote an inclusive & supportive approach at the Unit.\nAssure editorial role on all unit publications (newsletters, calendars, memos, etc.)\nEnsures unit strives to be an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.\nSupports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.\nPerform other tasks as deemed necessary.\nJob Requirements\nStrong interpersonal and communication skills, including the ability to articulate to our partner, Resident Area General Manager and HQ personnel.\nProven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.\nExceptional problem solving/decision making skills that are combined with the ability to be organized.\nDemonstrates financial management, merchandising, analytical, planning and leadership skills.\nDemonstrates the ability to remain flexible in a fast-paced environment.\nComputer knowledge and skill level for basic office functions.\nPhysical ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.\nAbility to work varied hours/days, including nights, weekends and holidays, as needed.\nIDEA + Belonging\nPromote an inclusive & supportive approach within the Brand team, with networking continuing at all units.\nFocuses on removing barriers and empowering growth and opportunity for team members at all levels.\nLeads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.\nEngages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.\nPrevious Experience\nSix years of Operations Management; Management experience in cultural, iconic, amusement or museum attraction a plus.\nServSafe or Food Handling Certified a plus.\nAll education backgrounds accepted.\nMust be 18years or older.\nThis is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)\nSSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.\nCompensation and Benefits\nFull-Time, Exempt\nFinal compensation determined by experience, education, and internal equity\nFlexible Vacation or Time Away From Work (TAFW) plan: no accruals; employees are encouraged to schedule time off as needed within business scope.\nMedical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.\nParticipation in a 401(k) program with a 15% company match (eligible after one year of employment).\nShort-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave\nBirthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline\nUp to 5 days Paid Bereavement Leave\n$75 monthly cell phone stipend\nAccrued paid sick leave provided in accordance with state law, state/location confirmed in job posting\nSSA Group, LLC and its family of companies — including SSA Holdings, A&F Souvenir, Cinchio and Behavioral Essentials — are equal opportunity employers. Employment for each position is offered through the specific affiliated entity that aligns with the business operation and location of the role. We are committed to diversity and inclusion in all hiring practices and welcome applicants from all backgrounds, recognizing that a diverse team strengthens our impact.\nAll California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (\"Notice\").\nSan Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the \"Fair Chance Ordinance - Know Your Rights\" document for more information. By submitting your job application, you agree you have reviewed the \"Fair Chance Ordinance - Know Your Rights\" document.\nJacksonville Zoo and Gardens, 370 Zoo Pkwy, Jacksonville, Florida, United States of America

#J-18808-Ljbffr\n","Jacksonville Zoo and Gardens, 370 Zoo Pkwy, Jacksonville, Florida, United States of America\nJob Description

Posted Saturday, January 31, 2...","Holly Ford, Florida, United States",["B","2420448379"],"15 days ago","/jobs/2420448379-director-of-food-service-operations","/jobs?location=Holly+Ford%2C+Florida%2C+United+States",{"_429":428,"_434":543,"_452":453,"_444":544,"_243":438,"_441":438,"_427":428,"_111":527,"_431":432,"_433":194,"_454":453,"_442":443,"_425":545,"_455":546,"_430":115,"_476":514,"_460":547,"_478":527,"_479":443,"_481":548,"_483":484,"_485":532},["D",1771286400000],"Bud Antle, LLC",["B","2619521638"],"Work at Bud Antle, LLC","/jobs/2619521638-director-procurement-indirect","/jobs?keyword=Bud+Antle%2C+LLC","actionData","errors"]