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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Key Responsibilities\nProvides smart customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs\nSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise\nListens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary\nDemonstrates sincere appreciation to customers\nCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs\nWrites customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)\nCross-functionally trains in other areas of the store to help deliver the best customer service\nDetects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection\nEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas\nMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates\nAdheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices\nOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)\nRequired Qualifications\nLess than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information\nLess than 1 year experience using common retail technology, such as smart phones and tablets\nLess than 1 year retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping\nAbility to obtain sales related licensure or registration as may be required by law\nLowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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