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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Associate Claim Rep, Workers Compensation

Travelers' Claim Organization is at the heart of our business by providing assurance to our customers and their employees in their time of need. The Travelers Workers Compensation Claim team is committed to partnering with our business insurance customers to help their injured employees return to work as soon as medically appropriate. As an Associate Claim Rep, Workers Compensation, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage workers compensation claims. This program can typically last up to 12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility. As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.

What Will You Do?

Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training.
Assist in reviewing, investigating, and documenting Workers Compensation claims under close supervision.
Investigate, develop, and evaluate action plans for claim resolution. Assess coverage and determine if a claim is compensable under Workers Compensation including evaluating claims for potential fraud.
Participate in Telephonic and/or onsite File Reviews.
Learn how to determine coverage, compensability, and exposure based on policy terms and claim facts.
Gather information from policyholders, claimants, witnesses, and third-party providers.
Communicate and apprise all parties regarding claim status which may include our business customers, injured employees, medical providers, and legal counsel.
Maintain accurate records of claim activity in claim management systems.
Achieve a positive result by returning an injured party to work when appropriate. This may include coordinating medical treatment in collaboration with internal or external resources.
Demonstrate openness to continuous learning, particularly in AI and digital transformation.
Acquire and maintain relevant Insurance License(s) to comply with state and Travelers' requirements within three months of starting the job.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Previous internship or work experience in insurance, finance, or customer service.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and prioritize effectively.
Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
Ability to exercise sound judgement and make effective decisions.
Strong verbal and written communication skills with the ability to convey information clearly and professionally.

What Is a Must Have?

High School Diploma or GED.
One year of customer service experience OR Bachelor's Degree.

What Is in It for You?

Health Insurance: Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

","

Associate Claim Rep, Workers Compensation

Travelers' Claim Organization is at the heart of our business by providing assurance to our c...","Associate Claim Representative - Workers Compensation","Franklin, TN, US, 37068",["B","2619381762"],"Work at Travelers","/jobs/2619381762-associate-claim-representative-workers-compensation","/jobs?keyword=Travelers","/jobs?location=Franklin%2C+TN%2C+US%2C+37068","/jobs?keyword=Associate+Claim+Representative+-+Workers+Compensation",{"_429":428,"_434":542,"_452":453,"_444":543,"_243":438,"_441":438,"_427":428,"_111":514,"_431":432,"_433":194,"_454":453,"_442":544,"_425":545,"_455":546,"_430":127,"_476":547,"_460":548,"_478":514,"_479":544,"_481":549,"_483":550,"_485":520},["D",1771372800000],"Los Angeles Staffing","Los Angeles, CA, US, 90079",["B","2620663360"],"Work at Los Angeles Staffing","1 days ago","/jobs/2620663360-workers-compensation-senior-claim-representative","/jobs?keyword=Los+Angeles+Staffing","/jobs?location=Los+Angeles%2C+CA%2C+US%2C+90079",{"_429":428,"_434":552,"_452":453,"_444":553,"_243":438,"_441":438,"_427":428,"_111":554,"_431":432,"_433":194,"_454":453,"_442":555,"_425":556,"_455":557,"_430":127,"_476":517,"_460":558,"_478":554,"_479":555,"_481":559,"_483":560,"_485":561},["D",1771113600000],"The Hartford","Workers' Compensation Claim / Senior Representative","None, None, US",["B","2619519846"],"Work at The Hartford","/jobs/2619519846-workers-compensation-claim-senior-representative","/jobs?keyword=The+Hartford","/jobs?location=None%2C+None%2C+US","/jobs?keyword=Workers%27+Compensation+Claim+%2F+Senior+Representative","actionData","errors"]