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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[510,517,524,533,544],{"_429":428,"_434":511,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":512,"_431":432,"_433":194,"_454":453,"_442":443,"_425":513,"_455":456,"_430":115,"_476":514,"_460":515,"_478":512,"_479":443,"_481":482,"_483":484,"_485":516},["D",1771027200000],"Director, Customer Service",["B","2619527042"],"5 days ago","/jobs/2619527042-director-customer-service","/jobs?keyword=Director%2C+Customer+Service",{"_429":428,"_434":518,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":512,"_431":432,"_433":194,"_454":453,"_442":519,"_425":520,"_455":456,"_430":115,"_476":521,"_460":522,"_478":512,"_479":519,"_481":482,"_483":523,"_485":516},["D",1771286400000],"Santa Clara, CA, US, 95053",["B","2619547694"],"2 days ago","/jobs/2619547694-director-customer-service","/jobs?location=Santa+Clara%2C+CA%2C+US%2C+95053",{"_429":428,"_434":525,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":526,"_431":432,"_433":194,"_454":453,"_442":527,"_425":528,"_455":456,"_430":115,"_476":529,"_460":530,"_478":526,"_479":527,"_481":482,"_483":531,"_485":532},["D",1771113600000],"Director of Projects","Ankeny, IA, US, 50015",["B","2619496760"],"4 days ago","/jobs/2619496760-director-of-projects","/jobs?location=Ankeny%2C+IA%2C+US%2C+50015","/jobs?keyword=Director+of+Projects",{"_429":428,"_434":534,"_452":453,"_444":535,"_243":438,"_441":438,"_427":428,"_111":536,"_431":432,"_433":194,"_454":453,"_442":537,"_425":538,"_455":539,"_430":118,"_476":521,"_460":540,"_478":536,"_479":537,"_481":541,"_483":542,"_485":543},["D",1771286400000],"Tennessee Housing Development Agency","Mortgage Collections Specialist: Counseling & Loss Mitigation","Nashville, TN, US, 37247",["B","2619537665"],"Work at Tennessee Housing Development Agency","/jobs/2619537665-mortgage-collections-specialist-counseling-loss-mitigation","/jobs?keyword=Tennessee+Housing+Development+Agency","/jobs?location=Nashville%2C+TN%2C+US%2C+37247","/jobs?keyword=Mortgage+Collections+Specialist%3A+Counseling+%26+Loss+Mitigation",{"_429":428,"_434":545,"_452":453,"_444":546,"_243":547,"_441":548,"_427":428,"_111":549,"_431":194,"_433":194,"_454":453,"_442":550,"_425":551,"_455":552,"_430":118,"_476":553,"_460":554,"_478":549,"_479":550,"_481":555,"_483":556,"_485":557},["D",1771341828000],"M&T Bank","**Overview:**
This position is responsible for acting as the Single Point of Contact (\"SPOC\") throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.
**Primary** **Responsibilities** **:**
+ Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in foreclosure, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity.
+ Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system.
+ Understand investor's waterfall and required documents for loss mitigation. Collect consumer financial information and assist borrowers in reviewing loss mitigation documents.
+ Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.
+ Communicate liquidation options and explain the foreclosure process as necessary.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Maintains direct contact with consumers.
**Education and Experience Required:**
A combined 4 years' higher education and/or work experience, including a minimum of 1 year collections or customer service experience.
Ability to communicate effectively and professionally over the phone.
Excellent communication and customer service skills.
Proficiency with word processing and spreadsheet software.
**Education and Experience Preferred:**
Bachelor's degree.
Mortgage collections experience.
Knowledge of M&T systems.
\\#LI-111
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.
**Location**
Clanton, Alabama, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. ","**Overview:**
This position is responsible for acting as the Single Point of Contact (\"SPOC\") throughout the loss mitigation process, from packa...","Loss Mitigation Liaison I","Clanton",["B","2361804932"],"Work at M&T Bank","1 days ago","/jobs/2361804932-loss-mitigation-liaison-i","/jobs?keyword=M%26T+Bank","/jobs?location=Clanton","/jobs?keyword=Loss+Mitigation+Liaison+I","actionData","errors"]