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Director, Plan Governance & Administration Support

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Director, Plan Governance & Administration Support at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Director, Plan Governance & Administration Support, you'll serve as a subject matter expert in retirement plan administration & compliance, providing specialized guidance and support to the firm's sales and service consultants. Responsible for consulting support on ERISA (and non-ERISA, when applicable) compliance, complex plan design, M&A transactions, amendments and restatements, 5500 reporting and varying other support for complicated plan structuring and client transactions.

Essential duties and responsibilities

Serve as a consultative resource to support MMA Retirement colleagues with plan compliance matters for both ERISA and Non-ERISA plans, collaborating with legal and compliance teams via a help-desk service model.
Provide technical expertise and support to sales and service representatives regarding plan design, compliance, and due diligence for private equity and M&A transactions involving institutional clients.
Develop and deliver webinars on retirement plan compliance topics for both internal colleagues and external plan sponsors.
Develop training materials for the professional development of field colleagues as it relates to qualified plan administration, compliance, and other relevant topics.
Draft external communication resources (e.g. thought leadership) for field use with clients and prospects on relevant topics.
Sales/Growth and project support related to the Retirement Plan Administration Consulting Center of Excellence.
Stay abreast of current market conditions, business and retirement plan industry trends, and legislative and regulatory changes to facilitate discussions with colleagues.

Our future colleague

We are seeking a service-oriented professional with a strong commitment to supporting our clients by delivering competent and effective consulting and training to colleagues. The ideal candidate will be proficient in plan administration and possess comprehensive knowledge of qualified and nonqualified retirement plans. This role requires strong analytical skills to interpret and problem-solve data, enabling well-reasoned solutions.

The successful candidate will be a motivated self-starter capable of working independently as well as collaboratively within a team to foster a positive culture and achieve shared objectives. The ability to manage multiple priorities efficiently under pressure, while maintaining exceptional organizational skills, is essential. A results-driven mindset with accountability and execution focus is critical. Excellent written and verbal communication skills are required. The candidate should demonstrate a willingness to innovate and continuously acquire new skills to maintain a competitive advantage.

We'd love to meet you if your professional track record includes these skills:

15+ years of success in defined contribution consulting, including plan design, compliance testing, M&A due diligence, and regulatory corrections
Subject matter expert in 401(k), 403(b), 457(b) top hat, governmental, and nonqualified plans
In-depth knowledge of ERISA, IRS, DOL regulations, correction programs, and submissions
Comprehensive expertise in retirement plan design, compliance, tax, and regulatory requirements for qualified and nonqualified plans
Experience reviewing plan documents, SPDs, and other employee benefit materials
Proven ability to identify and resolve client issues using available resources
Strong executive presence, presentation, and communication skills
Deliver high-quality deliverables and maintain trusted advisor relationships
Serve as a subject matter expert and conduct technical reviews on consulting engagements
Bachelors Degree

Licenses, certifications, and/or registrations

ASPPA designations such as CPC, QPA, QKC and/or ERPA strongly preferred.

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities

The applicable base salary range for this role is $89,500 to $166,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: February 23, 2026

","

Director, Plan Governance & Administration Support

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