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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Overview

The Program Director at Hoop Haven- Kennedy Center is responsible for the management and service delivery with the Alianza Division Director. The Program Director will supervise the day-to-day programmatic services offered to the participants and their parents at the Kennedy Center (the Center) from the Youth Advocate, Career and College Readiness, Tutorial, SAT Prep and information and referral services. The Program Director will be the site liaison, serving the needs of the youth and families of the Center.

Essential Duties and Responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Plan and conduct outreach; develop contacts in the community for cross-referral and interagency collaboration.
Develop and facilitate curriculum for Sports and Academic services, as well as review the workouts and lesson plans on a weekly basis.
Conduct intake and thorough assessment of individual client needs and develop a service plan where needed to address barriers to job-readiness.
Participate in all Hoop Haven, Kennedy Center, and Hoop Haven in addition to participant school meetings as needed to ensure that the program is addressing the needs of CORE participants.
Recruit tutors and volunteers.
Participate in the Alianza Division monthly meetings.
Supervise and support staff.
Maintain current, accurate documentation of services provided to clients across various youth activities.
Attend regular sessions with immediate supervisor, agency in-service training and unit meeting, as well as any other agency-related activities or program-related meetings offsite.
Complete regular monthly and statistical reports and fulfill reporting requirements as defined by funder and supervisor.
Develop and maintain good communication with other programs and departments within the organization to facilitate intra-agency referrals and collaboration.

Position Type and Hours

This is a full-time position. Days and hours of work Tuesday, Wednesday and Thursday 10:00AM to 6:00PM, and Friday and Saturday 1:00PM to 9:00PM. Additional evening and weekend hours will be required to meet program deadlines, goals, client needs, and attend special events. Hoop Haven hours of operation will change as the mission of the program and school is defined. There will be evening and weekend events. Must be flexible with your schedule.

Working conditions and physical demands

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Remain in a stationary position using a computer at least 50% of the time, or at a work station and while monitoring activities.
Ability to work with youth and the public.

Qualifications

Education and/or experience required:

Bachelor Degree in related field required.
At least three years’ experience in the social service field.
At least three years’ experience working with youth and working in a community center setting.

Skills, Licenses, and/or competencies

Knowledge of New York City social service delivery systems and resources.
Proficient in Microsoft Word and Excel.
Excellent interpersonal skills and dynamic presentation style.
Strong communication, organizational, and administrative skills.
Ability to work well independently as well as part of a team.
Ability to handle multiple tasks.
Demonstrated leadership ability.
Commitment to the mission of Catholic Charities Community Services.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

#J-18808-Ljbffr","

Overview

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About Catholic Charities

Catholic Charities of the Archdiocese of New York delivers essential services to tens of thousands of New Yorkers annually. Our mission depends on capable, stable, and engaged people. We are undertaking a multi-year People & Culture transformation to modernize HR systems, strengthen leadership accountability, and improve employee experience.

Summary

Senior Director, People Operations & Services is a newly created operational leadership role responsible for building operational excellence in people services. Reporting to the Chief People & Culture Officer (CPCO), this role establishes the systems, service standards, and team capabilities that enable consistent, high‑quality support for approximately 850 employees across Catholic Charities agencies, including Catholic Charities Community Services. This is a hands‑on leadership role for someone who has actually built and scaled HR operations, not just worked in them.

Key Responsibilities

1. Operational Leadership & Service Excellence

Oversee daily HR service delivery across recruitment, onboarding, benefits, transactions, compliance, and employee relations
Lead implementation of modernized HR Generalist model with clear service standards and documented processes
Build operational infrastructure including workflows, SOPs, service level agreements, and lifecycle processes
Partner with CPCO and IT/Finance to optimize HR systems and strengthen data integrity
Serve as primary operational problem‑solver for day‑to‑day HR issues

2. Team Leadership & Capability Building

Provide direct supervision to HR functional areas including Talent Acquisition, Generalist Services, Onboarding, Compliance, Benefits, Employee Engagement, and HR Operations
Develop team capabilities in operational excellence, customer service, and problem‑solving
Establish clear expectations, performance standards, and accountability structures
Coach and develop HR staff, particularly those advancing into broader Generalist roles

3. Employee Relations, Compliance & Risk Management

Ensure employee relations matters are handled promptly, consistently, and professionally
Oversee ER case management, coach Generalists and use trend data to identify improvements
Ensure compliance with employment laws, regulatory requirements, and internal policies
Identify and mitigate HR‑related risks

4. Strategic Implementation & Change Management

Lead operational implementation of strategic initiatives including HR Generalist transition, ATS rollout, and onboarding improvements
Partner with CPCO on program redesign; ensure operational readiness and sustainability
Drive process improvements that reduce friction and strengthen employee experience
Navigate competing priorities and matrixed leadership structures with clarity

5. Metrics, Reporting & Communication

Develop and maintain core HR metrics and dashboards
Partner with CPCO and HRIS Administrator to prepare monthly People Snapshot and quarterly People Dashboard
Translate operational data into insights and recommendations for leadership
Represent HR in leadership meetings and cross‑functional initiatives

Required Qualifications

10+ years of progressive operational leadership, with substantial experience designing systems, establishing service standards, and developing team capability to sustain high performance
Strong working knowledge of core HR domains: recruitment, onboarding, benefits, compliance, employee relations, and transactions
Experience leading teams through significant operational change or modernization in nonprofit, human services, healthcare, or mission‑driven environments strongly preferred

Leadership Competencies & Behavioral Qualities

Steady, grounded leadership that brings clarity, calm judgment, and solution‑focused dialogue to complex situations
Genuine enthusiasm for operational detail, process discipline, and building reliable systems
Confident partnering with executives while taking full ownership of operational domains
Strong coaching ability with authentic interest in developing team capability
Systems‑thinking mindset with ability to see patterns, design sustainable solutions, and navigate ambiguity
Excellent relationship‑builder and communicator with credibility at all organizational levels
Commitment to inclusion and to Catholic values of human dignity, compassion, and service (no particular religious affiliation required)

Preferred Qualifications

Master's degree in HR, Business Administration, Organizational Development, or related field
Experience in complex, multi‑site or multi‑entity organizations
Familiarity with HR technology platforms; ATS implementation experience a plus

Working Conditions and Physical Demands

Remain in a stationary position at a workstation and use a computer approximately 90% of the time
Ability to work remotely as needed
Frequently sit for extended periods
Travel for staff meetings 10% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions
Traverse neighborhoods that may require an elevated level of alertness and awareness of surroundings

What Success Looks Like

First 90 Days

Builds strong working relationships with HR team, program leaders, and CPCO
Conducts grounded operational assessment, identifying immediate areas for stabilization
Establishes clear expectations, workflows, and service standards
Supports early implementation of modernized HR Generalist model

First Year

HR operations run reliably with service standards and improved customer experience
HR team operates more consistently, collaboratively, and with stronger execution discipline
Employee relations matters handled promptly and consistently
New ATS fully implemented with measurable reductions in time‑to‑fill
Meaningful improvements in onboarding operations and consistency
Service level agreements established and consistently met
Process documentation completed for all major HR workflows
Documented reduction in operational errors and rework
Noticeable improvement in HR's reputation for reliability, support, and responsiveness

Compensation & Benefits

Salary range: $170,000–$185,000, commensurate with experience and demonstrated achievement. Comprehensive benefits package including health insurance, retirement plan, paid time off, and professional development opportunities.

Catholic Charities is an equal opportunity employer committed to building a diverse, inclusive, and accessible workplace that honors the dignity of every person. We welcome applicants of all backgrounds and ensure fair consideration without regard to race, color, religion, creed, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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About Catholic Charities

Catholic Charities of the Archdiocese of New York delivers essential services to tens of thousands of New ...","Senior Director, People Operations & Services",["B","2625573139"],"/jobs/2625573139-senior-director-people-operations-services","/jobs?keyword=Senior+Director%2C+People+Operations+%26+Services",{"_429":428,"_434":535,"_452":453,"_444":536,"_243":438,"_441":438,"_427":428,"_111":537,"_431":432,"_433":194,"_454":453,"_442":443,"_425":538,"_455":539,"_430":115,"_476":540,"_460":541,"_478":537,"_479":443,"_481":542,"_483":484,"_485":543},["D",1771372800000],"Catholic Charities Community Services","Assistant Director",["B","2619522443"],"Work at Catholic Charities Community Services","1 days ago","/jobs/2619522443-assistant-director","/jobs?keyword=Catholic+Charities+Community+Services","/jobs?keyword=Assistant+Director",{"_429":428,"_434":545,"_452":453,"_444":546,"_243":438,"_441":438,"_427":428,"_111":547,"_431":432,"_433":194,"_454":453,"_442":548,"_425":549,"_455":550,"_430":115,"_476":551,"_460":552,"_478":547,"_479":548,"_481":553,"_483":554,"_485":555},["D",1771200000000],"Catholic Charities","Site Director - Facilities Operations","Chicago, IL, US, 60290",["B","2619530156"],"Work at Catholic Charities","3 days ago","/jobs/2619530156-site-director-facilities-operations","/jobs?keyword=Catholic+Charities","/jobs?location=Chicago%2C+IL%2C+US%2C+60290","/jobs?keyword=Site+Director+-+Facilities+Operations",{"_429":428,"_434":557,"_452":453,"_444":514,"_243":558,"_441":559,"_427":428,"_111":560,"_431":194,"_433":194,"_454":453,"_442":518,"_425":561,"_455":520,"_430":115,"_476":521,"_460":562,"_478":560,"_479":518,"_481":523,"_483":524,"_485":563},["D",1771476287000],"A leading non-profit organization in New York seeks a Program Director to oversee the Feeding Our Neighbor’s Program. The role involves managing a substantial budget and coordinating food distribution, while providing leadership to a dedicated team. Applicants need a Master’s degree and at least 5 years of management experience. The position is full-time, with a focus on serving vulnerable communities across New York City.
#J-18808-Ljbffr","A leading non-profit organization in New York seeks a Program Director to oversee the Feeding Our Neighbor’s Program. The role involves managing a ...","Program Director, Food Security & Pantry Network",["B","2625590643"],"/jobs/2625590643-program-director-food-security-pantry-network","/jobs?keyword=Program+Director%2C+Food+Security+%26+Pantry+Network","actionData","errors"]