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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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R&D Director of Consumer Directed Innovation , you will lead the consumer understanding, experience strategy, and design‑led research agenda that drives breakthrough food and beverage innovation and renovation for the Kraft Heinz North American Zone (NAZ). This role exists to close the gap between understanding consumers, imagining what’s next, and bringing it to life—ensuring consumer learning is a core driver of product, portfolio, and platform decisions. You will define how consumer insights and experience frameworks are translated into actionable product requirements, guiding teams from early ambiguity through commercialization. This role blends research rigor with a builder’s mindset, enabling better decision‑making and bigger, high‑quality innovation outcomes. This role reports directly to the VP, R&D Consumer Experience & Innovation Capabilities.

Essential Functions & Responsibilities

Strategic Program Ownership & Performance Metrics

Ownership of Strategic Programs: Serve as the definitive owner for high‑visibility strategic programs, managing the end‑to‑end consumer experience roadmap across NAZ platforms, categories, and brands.

KPI Definition & Delivery: Define, track, and deliver on key performance indicators (KPIs) for all consumer experience programs. Establish success metrics—including consumer desirability and market fit—taking accountability for large‑scale business impact.

White Space & territories: Identify future‑facing opportunities by reframing ambiguous signals and tensions into clear innovation territories. Define experience principles and consumer value curves to anchor innovation over time.

Strategic Business Pipeline: Lead teams to develop a robust pipeline that translates consumer behaviors into actionable requirements, delivering innovation for core brands (1–2 years) and breakthrough platforms (4+ years).

Design‑Led Consumer Research & Prototype Realization

Prototype & Experience Evaluation: Shape and execute qualitative and quantitative research across discovery and validation, including usage/preparation testing, packaging evaluation, and in‑home/ethnographic research.

Design Implementation: Partner with R&D, Sensory, and Product teams to lead the implementation of design elements into testing prototypes, ensuring physical products accurately reflect the intended consumer experience and formulation decisions.

Research Orchestration: Partner with Consumer Insights, Sensory, and external agencies to design research built to inform making and decision‑making, not just learning.

Internal Advocacy: Serve as the internal consumer advocate, synthesizing research into business‑relevant recommendations that influence product roadmaps and portfolio direction.

Innovation, Realization & Trade‑off Management

Trade‑off Prioritization: Support the prioritization of consumer trade‑offs across cost, nutrition, preparation, sustainability, convenience, and scalability to ensure consumer‑led innovation successfully ships.

End‑to‑End Continuity: Ensure continuity of consumer intent from early exploration through development and commercialization.

Agency Collaboration: Lead agency collaboration across design and research partners, serving as the strategic lead for an ecosystem of external vendors.

Complex Team Leadership & Capability Building

People Management: Lead, mentor, and develop a high‑performing team of ~14 professionals (including 2–3 direct salaried reports), setting expectations and building bench strength.

Capability Elevation: Elevate organizational capability in research design and insight application. Drive adoption of frameworks like Jobs‑to‑Be‑Done and consumer journey mapping, as well as developing custom frameworks to advance innovation tailored to organizational needs.

Executive Influence: Act as a strategic partner to senior R&D and Marketing leadership, translating consumer understanding into platform strategies and investment choices.

People Management Responsibilities

Team (salaried): 3 direct reports, 14 total team responsibility.

Key Outputs & Deliverables

NAZ Execution: Lead the execution of the R&D Consumer Experience strategy and operating model.

Learning Frameworks: Implement and continuously improve the Consumer Learning Plan Framework.

Upskilling: Train and coach teams on technical tools, trend monitoring, and competitive benchmarking to embed consumer centricity into R&D ways of working.

Expected Experience & Required Skills

Bachelor's, Master's or PhD in Science (e.g., Engineering, Industrial Design, etc.) or Consumer Psychology disciplines with 15+ years of progressive experience in consumer research, UX design, product innovation or related disciplines, including direct exposure to product development and commercialization

At least 3 to 5 years of experience managing and developing teams, including setting performance expectations, coaching for insight quality and business impact, and building capability.

Demonstrated ability to implement consumer insights into a 3‑to‑5‑year product pipeline.

Proven track record of leading Consumer Experience, Consumer Insights, or Product Experience teams within Food, Beverage, or broader CPG, delivering consumer‑led product, renovation, and innovation outcomes.

Strong ability to partner effectively with R&D, Marketing, Sensory, and Brand teams to translate consumer needs into actionable product and experience requirements.

Experience leading front‑end innovation and experience‑driven concept development.

Strong cross‑functional leadership skills, with the ability to influence technical and commercial stakeholders without direct authority.

Strong project and portfolio management capabilities, including planning, prioritization, execution, and balancing speed, quality, and resource constraints.

Strong business acumen, with the ability to connect consumer experience learning to business objectives, product strategy, and value creation.

Excellent communication and storytelling skills, with experience presenting consumer insights and recommendations to senior and executive leadership.

Travel required based on project and business needs, typically up to 10 to 15%.

Work Environment & Schedule\nThis position operates primarily in a hybrid work environment and is based at the Kraft Heinz R&D Innovation Center in Glenview, IL. Our hybrid model provides flexibility based on business needs, allowing employees to work virtually up to two days per week, with an expectation to work on‑site at least three days per week at the Glenview Innovation Center. In addition, this role may periodically be required to work from or visit the Kraft Heinz North American Headquarters at the Aon Center in downtown Chicago to support meetings with senior leadership, cross‑functional partners, and key stakeholders.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range\n$190,300.00 - $237,900.00

Bonus\nThis position is eligible for a performance‑based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors.

Long‑Term Incentive (LTI)\nIn addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Benefits\nCoverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing\nWe offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families.

Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)\nGlenview R&D Center

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

#J-18808-Ljbffr\n","Job Description\nAs the

R&D Director of Consumer Directed Innovation , you will lead the consumer understanding, experience strategy, and d...","Glenview, Illinois, United States, 60025",["B","2583157333"],"3 days ago","/jobs/2583157333-director-rd-consumer-directed-innovation","/jobs?location=Glenview%2C+Illinois%2C+United+States%2C+60025",{"_429":428,"_434":523,"_452":453,"_444":445,"_243":524,"_441":525,"_427":428,"_111":526,"_431":194,"_433":194,"_454":453,"_442":527,"_425":528,"_455":456,"_430":115,"_473":519,"_460":529,"_475":526,"_476":527,"_478":479,"_480":530,"_482":531},["D",1771142400000],"Job Description\nAssociate Director, R&D – Consumer Experience

Job Purpose\nAs the Associate Director, NA R&D – Consumer Experience, you are accountable for consumer experience performance, business impact, and delivery across assigned categories and business units (BUs) within the North American Zone (NAZ). You lead how consumer needs, value curves, and experience trade-offs are defined, governed, and activated across renovation and innovation programs. This role owns category-level consumer experience (CX) roadmaps, value curves, gate knowledge, and key CX business metrics, and leads a team of Senior Managers and Consumer Experience scientists responsible for portfolios of brands. The Group Lead serves as the primary CX business partner to Category R&D, Brand, and BU leadership.

Essential Functions & Responsibilities

Own the consumer experience strategy for assigned categories and business units.

Define and maintain value curves, experience principles, and category consumer truths.

Govern experience trade-offs (e.g., cost vs. convenience, nutrition vs. indulgence, prep vs. performance) across the portfolio.

Own CX performance metrics for assigned categories and BUs, including:

Consumer experience targets

Project readiness and gate quality

Innovation and renovation success indicators

Lead CX programs and initiatives tied to business growth, renovation, and innovation priorities.

Represent CX in portfolio, platform, and investment prioritization discussions.

Own consumer experience gate requirements for renovation and innovation programs.

Ensure projects enter and exit gates with:

Clear consumer problem statements

Validated experience hypotheses

Defined success criteria

Hold teams accountable for CX rigor, learning quality, and readiness.

Serve as the consumer experience leader for Category and BU leadership teams.

Partner closely with:

R&D platform and technical leaders

Marketing

Sensory

Insights & Analytics

Ensure teams operate from a single consumer truth across all programs.

Lead and develop two Senior Managers, Consumer Experience, who own CX execution for their respective BU portfolios.

Ensure consistency of methods, learning plans, insight quality, and stakeholder experience across portfolios.

Coach leaders on business impact, value-curve trade-offs, stakeholder influence, and decision framing.

Maintain category-specific value curves, experience frameworks, and usage & occasion models.

Drive continuous improvement based on in-market performance, competitive benchmarking, and consumer feedback.

People Management Responsibilities\nTeam (salaried): 2 direct reports, 9 total team responsibility.

Expected Experience & Required Skills

Bachelor's, Master's or PhD in Science (e.g., Engineering, Industrial Design, etc.) or Consumer Psychology disciplines with 10+ years of progressive experience in consumer research, UX design, product innovation or related disciplines, including direct exposure to product development and commercialization.

3 to 5+ years leading brands, categories, or portfolios in a matrixed environment.

Experience owning category or portfolio-level consumer strategy, gate or development governance, and value curves or experience frameworks.

Proven people leadership, including leading senior individual contributors or managers.

Strong ability to influence R&D, Brand, Marketing, and Sensory partners.

Deep understanding of food product development and commercialization.

Strong business, storytelling, and executive communication skills.

Ability to communicate insights and recommendations using standard business tools and platforms.

Travel required based on project and business needs, typically up to 10 to 15%.

Work Environment & Schedule\nThis position operates primarily in a hybrid work environment and is based at the Kraft Heinz R&D Innovation Center in Glenview, IL. Our hybrid model provides flexibility based on business needs, allowing employees to work virtually up to two days per week, with an expectation to work on-site at least three days per week at the Glenview Innovation Center.

Physical Requirements\nPhysical demands include but not limited to

List the job’s physical requirements. (Mental requirements are not needed.)

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:\n$164,200.00 - $205,200.00

Bonus:\nThis position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits:\nCoverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:\nWe offer events, resources, and learning opportunities that inspire a physical, social, emotional and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

Financial – 401(k), Life, Accidental Death & Dismemberment, Disability

Location(s)\nHeinz Innovation Center

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority, Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

#J-18808-Ljbffr\n","Job Description\nAssociate Director, R&D – Consumer Experience

Job Purpose\nAs the Associate Director, NA R&D – Consumer Experience, you are...","Associate Director, R&D – Consumer Experience","Phila, Pennsylvania, United States",["B","2577053935"],"/jobs/2577053935-associate-director-rd-consumer-experience","/jobs?location=Phila%2C+Pennsylvania%2C+United+States","/jobs?keyword=Associate+Director%2C+R%26D+%E2%80%93+Consumer+Experience",{"_429":428,"_434":533,"_452":453,"_444":534,"_243":535,"_441":516,"_427":428,"_111":509,"_431":194,"_433":194,"_454":453,"_442":517,"_425":536,"_455":537,"_430":115,"_473":538,"_460":539,"_475":509,"_476":517,"_478":540,"_480":521,"_482":512},["D",1771426800000],"Heinz","Job Description\nAs the

R&D Director of Consumer Directed Innovation , you will lead the consumer understanding, experience strategy, and design-led research agenda that drives breakthrough food and beverage innovation and renovation for the Kraft Heinz North American Zone (NAZ). This role exists to close the gap between understanding consumers, imagining what’s next, and bringing it to life—ensuring consumer learning is a core driver of product, portfolio, and platform decisions. You will define how consumer insights and experience frameworks are translated into actionable product requirements, guiding teams from early ambiguity through commercialization. This role blends research rigor with a builder’s mindset, enabling better decision-making and bigger, high-quality innovation outcomes. This role reports directly to the VP, R&D Consumer Experience & Innovation Capabilities.

Essential Functions & Responsibilities

Strategic Program Ownership & Performance Metrics

Ownership of Strategic Programs: Serve as the definitive owner for high-visibility strategic programs, managing the end-to-end consumer experience roadmap across NAZ platforms, categories, and brands.

KPI Definition & Delivery: Define, track, and deliver on key performance indicators (KPIs) for all consumer experience programs. Establish success metrics—including consumer desirability and market fit—taking accountability for large‑scale business impact.

White Space & territories: Identify future-facing opportunities by reframing ambiguous signals and tensions into clear innovation territories. Define experience principles and consumer value curves to anchor innovation over time.

Strategic Business Pipeline: Lead teams to develop a robust pipeline that translates consumer behaviors into actionable requirements, delivering innovation for core brands (1–2 years) and breakthrough platforms (4+ years).

Design-Led Consumer Research & Prototype Realization

Prototype & Experience Evaluation: Shape and execute qualitative and quantitative research across discovery and validation, including usage/preparation testing, packaging evaluation, and in‑home/ethnographic research.

Design Implementation: Partner with R&D, Sensory, and Product teams to lead the implementation of design elements into testing prototypes, ensuring physical products accurately reflect the intended consumer experience and formulation decisions.

Research Orchestration: Partner with Consumer Insights, Sensory, and external agencies to design research built to inform making and decision-making, not just learning.

Internal Advocacy: Serve as the internal consumer advocate, synthesizing research into business‑relevant recommendations that influence product roadmaps and portfolio direction.

Innovation, Realization & Trade‑off Management

Trade‑off Prioritization: Support the prioritization of consumer trade‑offs across cost, nutrition, preparation, sustainability, convenience, and scalability to ensure consumer‑led innovation successfully ships.

End‑to‑End Continuity: Ensure continuity of consumer intent from early exploration through development and commercialization.

Agency Collaboration: Lead agency collaboration across design and research partners, serving as the strategic lead for an ecosystem of external vendors.

Complex Team Leadership & Capability Building

People Management: Lead, mentor, and develop a high‑performing team of ~14 professionals (including 2–3 direct salaried reports), setting expectations and building bench strength.

Capability Elevation: Elevate organizational capability in research design and insight application. Drive adoption of frameworks like Jobs‑to‑Be‑Done and consumer journey mapping, as well as developing custom frameworks to advance innovation tailored to organizational needs.

Executive Influence: Act as a strategic partner to senior R&D and Marketing leadership, translating consumer understanding into platform strategies and investment choices.

People Management Responsibilities

Team (salaried): 3 direct reports, 14 total team responsibility.

Key Outputs & Deliverables

NAZ Execution: Lead the execution of the R&D Consumer Experience strategy and operating model.

Learning Frameworks: Implement and continuously improve the Consumer Learning Plan Framework.

Upskilling: Train and coach teams on technical tools, trend monitoring, and competitive benchmarking to embed consumer centricity into R&D ways of working.

Expected Experience & Required Skills

Bachelor's, Master's or PhD in Science (e.g., Engineering, Industrial Design, etc.) or Consumer Psychology disciplines with 15+ years of progressive experience in consumer research, UX design, product innovation or related disciplines, including direct exposure to product development and commercialization.

At least 3 to 5 years of experience managing and developing teams, including setting performance expectations, coaching for insight quality and business impact, and building capability.

Demonstrated ability to implement consumer insights into a 3‑to‑5‑year product pipeline.

Proven track record of leading Consumer Experience, Consumer Insights, or Product Experience teams within Food, Beverage, or broader CPG, delivering consumer‑led product, renovation, and innovation outcomes.

Strong ability to partner effectively with R&D, Marketing, Sensory, and Brand teams to translate consumer needs into actionable product and experience requirements.

Experience leading front‑end innovation and experience‑driven concept development.

Strong cross‑functional leadership skills, with the ability to influence technical and commercial stakeholders without direct authority.

Strong project and portfolio management capabilities, including planning, prioritization, execution, and balancing speed, quality, and resource constraints.

Strong business acumen, with the ability to connect consumer experience learning to business objectives, product strategy, and value creation.

Excellent communication and storytelling skills, with experience presenting consumer insights and recommendations to senior and executive leadership.

Travel required based on project and business needs, typically up to 10 to 15%.

Work Environment & Schedule\nThis position operates primarily in a hybrid work environment and is based at the Kraft Heinz R&D Innovation Center in Glenview, IL. Our hybrid model provides flexibility based on business needs, allowing employees to work virtually up to two days per week, with an expectation to work on‑site at least three days per week at the Glenview Innovation Center. In addition, this role may periodically be required to work from or visit the Kraft Heinz North American Headquarters at the Aon Center in downtown Chicago to support meetings with senior leadership, cross‑functional partners, and key stakeholders.

Compensation\nNew Hire Base Salary Range:

$190,300.00 - $237,900.00

Bonus:

This position is eligible for a performance‑based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors.

Long‑Term Incentive (LTI):

In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Benefits\nCoverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing\nWe offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families.

Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)\nGlenview R&D Center

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

#J-18808-Ljbffr\n",["B","2621515889"],"Work at Heinz","13 hours ago","/jobs/2621515889-director-rd-consumer-directed-innovation","/jobs?keyword=Heinz",{"_429":428,"_434":542,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":543,"_431":432,"_433":194,"_454":453,"_442":544,"_425":545,"_455":456,"_430":115,"_473":546,"_460":547,"_475":543,"_476":544,"_478":479,"_480":548,"_482":549},["D",1771372800000],"Associate Director, Quality - Manufacturing","Champaign, IL, US, 61825",["B","2619497864"],"1 days ago","/jobs/2619497864-associate-director-quality-manufacturing","/jobs?location=Champaign%2C+IL%2C+US%2C+61825","/jobs?keyword=Associate+Director%2C+Quality+-+Manufacturing","actionData","errors"]