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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[512,520,527,538,544],{"_429":428,"_434":513,"_452":453,"_444":514,"_243":438,"_441":438,"_427":428,"_111":437,"_431":432,"_433":194,"_454":453,"_442":443,"_425":515,"_455":516,"_430":118,"_476":517,"_460":518,"_478":437,"_479":443,"_481":519,"_483":484,"_485":486},["D",1771200000000],"Wynn Las Vegas",["B","2619499004"],"Work at Wynn Las Vegas","3 days ago","/jobs/2619499004-casino-telemarketing-specialist","/jobs?keyword=Wynn+Las+Vegas",{"_429":428,"_434":521,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":522,"_431":432,"_433":194,"_454":453,"_442":443,"_425":523,"_455":456,"_430":118,"_476":524,"_460":525,"_478":522,"_479":443,"_481":482,"_483":484,"_485":526},["D",1771286400000],"Bartender - Marketing Model - Zero Bond at Wynn Las Vegas",["B","2619536188"],"2 days ago","/jobs/2619536188-bartender-marketing-model-zero-bond-at-wynn-las-vegas","/jobs?keyword=Bartender+-+Marketing+Model+-+Zero+Bond+at+Wynn+Las+Vegas",{"_429":428,"_434":528,"_452":453,"_444":514,"_243":529,"_441":530,"_427":428,"_111":531,"_431":194,"_433":194,"_454":453,"_442":532,"_425":533,"_455":516,"_430":118,"_476":534,"_460":535,"_478":531,"_479":532,"_481":519,"_483":536,"_485":537},["D",1771423200000],"A premier Las Vegas casino resort is looking for a Casino Telemarketing Specialist. This role involves making telemarketing calls to guests to convert conversations into booked reservations, providing outstanding customer service, and developing relationships. The ideal candidate should be goal-driven, possess excellent phone etiquette, and have a passion for guest care. Experience in telemarketing or customer service is required. The position offers hourly pay and bonus eligibility upon reaching certain targets.\n#J-18808-Ljbffr\n","A premier Las Vegas casino resort is looking for a Casino Telemarketing Specialist. This role involves making telemarketing calls to guests to conv...","Bonus-Eligible Casino Reservations Specialist","Las Vegas, Nevada, us, 89105",["B","2621531428"],"14 hours ago","/jobs/2621531428-bonus-eligible-casino-reservations-specialist","/jobs?location=Las+Vegas%2C+Nevada%2C+us%2C+89105","/jobs?keyword=Bonus-Eligible+Casino+Reservations+Specialist",{"_429":428,"_434":539,"_452":453,"_444":514,"_243":540,"_441":541,"_427":428,"_111":437,"_431":194,"_433":194,"_454":453,"_442":532,"_425":542,"_455":516,"_430":118,"_476":534,"_460":543,"_478":437,"_479":532,"_481":519,"_483":536,"_485":486},["D",1771423200000],"Job Description\nThe Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will be goal driven and possess strong phone etiquette and customer service skills, a passion for guest care, and a commitment to proactive service and recovery, as necessary. The Casino Telemarketing role is an hourly position that is bonus eligible upon the completion of first full quarter.

Work diligently to drive incremental revenue through booked room reservations.

Projects warmth and enthusiasm on the phone; Develop one on one relationships with guests and provide exceptional service to cultivate and maintain relationships.

Ensure that all guests are assisted in an efficient and courteous manner.

Resolve complaints and issues effectively while escalating concerns as appropriate.

Must be knowledgeable of the property, and be able to explain, games offered by the casino, current marketing events, promotions, and programs.

Arrange reservations, transportation, and accommodations for guests.

Conduct themselves with the highest levels of integrity and honesty by using sound judgment and make decisions in accordance with established comp and expense guidelines and fully comply with all applicable rules, regulations, laws, and policies.

Confident in your ability to meet goals set forth by the management team.

Demonstrate a willingness to teach, mentor, train and share information with the team.

Has the ability to multitask and prioritize in a challenging environment.

Perform other related duties as required.

Work Environment

Must be able to work in moderate to loud noise conditions.

Must be able to make telephone calls for extended periods (minimum 75+ Outbound calls/day).

Must be able to work under fluorescent lighting, at a desk, off computer monitors while operating a keyboard, for the majority of the day.

Qualifications

Outstanding customer service and communication skills

Ability to think independently in making real-time decisions to maximize guest service experience.

Comfortable with “cold calling”

Highly organized, initiative-taking and detail oriented

Possess sharply honed interpersonal skills, inspire confidence, and exude authenticity with regard to both guest and team interactions

Effective time management skills and ability to perform multiple tasks simultaneously

Must have excellent oral and written communication skills

Must be able to listen and respond to visual and aural cues

Capacity to receive coaching and turn constructive feedback into motivation to drive positive results

Technical capacity: proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred

Education and/or Experience

High school diploma required

Two (2) years of previous experience in casino, hospitality, telemarketing, or other customer service environment

Language Skills

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails, and other related documents

Ability to respond to common inquiries from other employees or guests

Fluency in English required, second language a plus

Ability to write detailed instructions and correspondence

Ability to effectively present information in one-on-one and group situations

Age, Certifications and Work Cards

21 years of age or above

Nevada Gaming Control Board Registration is required for this position

Alcohol Awareness card is required for this position

Other Duties\nThis job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.

Additional Information\nWynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws confidential according to EEO guidelines.

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Job Description\nThe Asset Management Analyst is responsible for the centralized management of all IT assets — hardware, software, cloud, and mobile resources — across Wynn Resorts, including Wynn and Encore Las Vegas and Wynn Design and Development. Working in conjunction with similar resources globally, this role ensures the organization maintains a comprehensive, accurate, and up-to-date inventory of all IT assets, enforces compliance with internal policies and external regulations, and drives cost-effective procurement and lifecycle management. The Analyst will collaborate with IT, Finance, Procurement, Compliance, ESG, and Risk Management teams to optimize asset utilization, minimize risk, and support strategic business objectives.

Key Responsibilities\nAsset Lifecycle Management

Oversee the end‑to‑end lifecycle of IT assets (hardware, software, cloud, mobile), from acquisition and deployment to maintenance, renewal, and secure disposal.

Ensure all assets are tracked, assigned, and accounted for in the organization’s centralized asset management system, maintaining compliance with PCI, PII, and other regulatory requirements.

Conduct regular audits and reconciliations to verify inventory accuracy and compliance, preparing detailed reports for management and recommending remediation as needed.

Integrate automation and AI‑driven processes for asset discovery, tracking, and predictive lifecycle management.

Hardware Asset Management

Maintain an Authorized Hardware List; ensure all hardware assets are properly tagged, tracked, and disposed of according to company policy.

Monitor hardware requisition, delivery, warranty status, and service agreements; match serial numbers to purchase orders and verify warranty information.

Collaborate with vendors for break/fix maintenance and manage vendor relationships and performance.

Track and manage IoT and AI‑driven devices as part of the evolving technology landscape.

Software Asset Management

Maintain an Authorized Software List; ensure all software assets are inventoried in SCCM or equivalent systems.

Review, approve, and track software catalog requests; monitor license compliance and usage.

Conduct periodic software audits, manage renewals, and ensure compliance with licensing agreements and regulatory standards.

Optimize software licensing and usage analytics using cloud‑native and AI‑driven solutions.

Cloud & Mobile Asset Management

Manage cloud resources (SaaS, IaaS, PaaS) with a focus on compliance, cost control, and security.

Track and secure mobile devices, including BYOD and remote assets, ensuring compliance with company policies and regulatory requirements.

Implement mobile device management (MDM) solutions and monitor mobile asset lifecycle.

Data Integrity & Reporting

Analyze asset data to inform procurement, vendor relations, and license tracking decisions.

Define and implement data mining strategies to optimize asset lifecycle management.

Produce and distribute regular reports on asset status, compliance, and process adherence.

Track and report on asset management KPIs (e.g., compliance rates, cost savings, risk reduction).

Policy, Process, and Compliance

Develop, implement, and continuously improve asset management processes, policies, and procedures in alignment with ITIL, ISO/IEC 19770, ISO 55001, and other industry frameworks.

Ensure all asset management activities meet internal standards and external regulatory requirements (PCI DSS, SOX, GDPR, NIS2, CSRD, etc.).

Maintain audit‑ready documentation and traceability for all asset activities.

Serve as the point of contact for asset requests, purchasing needs, and license tracking.

Collaboration & Stakeholder Engagement

Work closely with IT, Finance, Procurement, Compliance, ESG, Risk Management, and business units to define asset needs, support audits, and facilitate cross‑functional initiatives.

Liaise with vendors and business partners to ensure optimal asset procurement and contract management.

Support asset‑related training and awareness for stakeholders.

Security & Risk Management

Ensure final disposition of all IT assets conforms to company information security standards to prevent inadvertent disclosure.

Stay current with legislative and regulatory issues related to asset management and communicate requirements across the organization.

Address cyber risk, data privacy, and asset‑related vulnerabilities for hardware, software, cloud, and mobile assets.

Integrate asset management processes with vulnerability management, SIEM, and EDR platforms.

Continuous Improvement & Automation

Drive continuous improvement initiatives for asset management processes.

Leverage automation, AI, and predictive analytics to enhance efficiency, accuracy, and compliance.

Conduct regular process reviews and support ongoing maturity assessments.

Qualifications

Bachelor’s degree in Information Technology, Business, or related field; advanced certifications (ITIL, CSAM, CHAMP, CITAM) preferred.

1 year’s experience in IT asset management within a large or enterprise environment.

Strong understanding of ITAM best practices, hardware/software lifecycle management, and compliance frameworks.

Proficiency with asset management tools (SCCM, SCOM), MS Office, and database management.

Excellent analytical, organizational, and communication skills.

High level of personal integrity and ability to handle confidential matters professionally.

Why Join Wynn Resorts?\nYou’ll join a dedicated team protecting one of the world’s premier resorts and gaming operations. This role offers a unique opportunity to build a critical component of the information security program in a dynamic, high‑stakes environment, with hands‑on responsibilities.

Additional Information\nWynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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