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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
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Job Title: Associate Director of Resident Care
Location: New York, NY
Employment Type: Full Time
Salary Range:
Department: Integrated Care

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

The Integrated Director of Resident Care is Responsible for developing and executing strategies for resident care and clinical service delivery in a combined assisted living, memory care and enhanced care environment under the Senior Director of Resident Care. Ensures accurate, timely, and professional delivery of care services to all residents and upholds the Inspīr philosophy and values; and is accountable for resident care-related regulatory compliance.

Minimum Qualifications

Minimum of Bachelor-level NY-state licensed Registered Nurse (RN) in good standing, preferably with advanced degrees/training and certification(s)
Minimum of 2 years of leadership experience
Experience in senior living, LTC, SNF, and/or home health care
Minimum of 2 years working with elder adult population with complex medical needs including dementia
Well-versed in staffing and staffing models
Free of communicable diseases
Proficient with Microsoft Word and Excel as well as electronic health records

Typical Work Duties & Functions

Develop and lead clinical training programs to ensure staff are highly trained and are able to demonstrate proven competencies.
Foster a learning culture and participate in orientation and training initiatives.
Assesses resident, family and staff needs and develops strategic and operational plans for the provision of resident care and the delivery of all clinical services and programs
Assists in overseeing all aspects of resident care and clinical services, nursing care, ancillary services, provider partners and care-related aspects of quality assurance, regulatory compliance, safety and risk management and resident/family/staff satisfaction
Assists in leading Inspīr health, wellness and care teams and supervises Section Directors of Resident Care to promote best practices and ensure optimal delivery of care and clinical services to all residents
Facilitates and follows evidence-based Standards and Practices, performance standards, and standardized workflows to ensure optimal efficacy, efficiency and outcomes
Collaborates with the Senior Director of Integrated Care to develop strategy, business plans and budgets that focus on all aspects of clinical and facility operations including setting priorities, staffing models, reducing costs, and maximizing revenue while ensuring outstanding care and services to residents
Works collaboratively with other Department Heads to develop priorities and goals to address resident needs throughout the community
Plays a key role in addressing and resolving policy or regulatory infractions or violations identified by staff or state regulators including developing and implementing action plans, corrective measures and new policies or Standards and Practices
Uses Key Performance Indicators and business analytics to set goals, drive strategy, inform planning and monitor performance of Nursing Department
Performs regular audits to ensure that each clinical department is meeting all Inspīr and state standards and regulatory requirements
Must adhere to all applicable compliance requirements and Inspīr safety policies and procedures including but not limited to: understanding and mastering state regulations and ensuring compliance at all times; completing required compliance training in a timely manner; reviewing Code of Conduct at least annually and promoting it in the workplace; Promoting the Inspīr compliance program; adhering to Inspīr’s Policy and Procedures; reporting, promptly and in good faith, any instances of suspected fraud, waste and abuse, suspected privacy and/or security incidents, or any other compliance concerns; and ensuring confidentiality of resident PHI and company proprietary information

Skills, Knowledge, Abilities & Personal Characteristics

Ability to assess, determine, hire and schedule all appropriate levels of care staff
Must be able to clearly convey and understand information and ideas in English
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Ability to assume the duties of Sr. Director of Integrated Care in their absence
Must work well in stressful, high pressure situations
Must maintain composure and objectivity under pressure
Must have the ability to assimilate complex information and data from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by residents, guests, or associates
Must be able to work with and understand financial information and data, and basic arithmetic functions
Ability to stand for long hours and walk long distances without fatigue
Ability to bend, stretch, stoop and reach repeatedly without difficulty
Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly, to lift, carry, push, pull, or otherwise move objects
Ability to work under variable temperatures and noise levels
May be required to use equipment such as Hoyer lift
Excellent written and oral communication skills
Exceptional leadership skills
Strong clinical skills
Budgeting and forecasting skills
Excellent independent judgement and decision making
Business analytics and intelligence skills
Knowledge of state and federal regulations and the survey process
Superior customer service skills
Utilize technology as a means of communication necessary to support resident needs and ensure operational compliance as well as resident safety and security.

What we offer:

Competitive wages
Flexible shifts
Paid training & uniforms
Growth opportunities
Bonus & incentive programs
Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Licenses & Certifications

Required

Registered Nurse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Job Title: Associate Director of Resident Care
Location: New York, NY
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