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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Solution Architect

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Proven experience as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation.

Ability to translate complex technical solutions into clear, value-driven narratives for both technical and business stakeholders.

Strong analytical and problem-solving skills with a focus on aligning architecture to business outcomes.

3+ years of hands-on experience in Service Integration, including design, transition, and operations.

3+ years of experience in ServiceNow ITSM/CSM module configuration, administration, or business analysis.

Familiarity with other service management platforms (e.g., BMC Remedy, Kinetic Data).

Experience with Service Request Management, Service Catalog, and non-core ServiceNow modules (e.g., Service Portfolio, HRSD, Security Ops).

Exposure to Service Asset & Configuration Management (SACM) and Organizational Change Management (OCM).

Own the end-to-end solution architecture across transition, run, and transformation phases within the ServiceNow portfolio.

Lead the development of reusable, scalable solution components including proposal decks, effort models, and delivery frameworks.

Collaborate with delivery leads and SMEs to ensure technical feasibility, cost-effectiveness, and alignment with client SLAs.

Define and document testing strategies, customer responsibilities, and phased implementation plans.

Integrate OCM and Run & Maintain packages into solution proposals to support long-term client success.

Guide and mentor virtual teams, ensuring architectural consistency and delivery excellence across regions.

Support commercial teams in drafting SoWs, SLAs, and reviewing service credits/penalties.

Contribute to sales-to-delivery handovers, ensuring smooth transitions and aligned expectations.

Strong leadership and stakeholder management skills with the ability to influence across portfolio towers.

Deep understanding of the vendor and partner ecosystem, including Capgemini-preferred tools and platforms.

Experience in enterprise-level consulting, due diligence, and advisory for complex deals.

Ability to cost solutions, identify risks, and align pricing with client expectations and market benchmarks.

Familiarity with global delivery models, including offshore coordination and GDC collaboration.

The base compensation range for this role in the posted location is: $160,000 to $200,000 Base Pay USD.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick LeaveMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insuranceEmployee assistance programsOther benefits as provided by local policy and eligibility.

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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Solution Architect

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The Lead Solution Consultant (SC) provides advanced pre-sales technical expertise to support the development, positioning and implementation of complex, platform-wide solutions. With deep knowledge across the Workiva platform, the Lead SC partners with sales, senior customer stakeholders and cross-functional teams to shape a strategic platform vision, deliver tailored and value-based demonstrations, construct long-term adoption roadmaps, and influence technical decision-making at scale. This role serves as a trusted advisor throughout the sales cycle by connecting customer outcomes to platform capabilities, rapidly iterating on solution design, and guiding customers through technical validation. The Lead SC also contributes to organizational leadership by mentoring other SCs, incubating new use cases, and strengthening team standards, processes, and cross-functional alignment.

What You'll Do

Works on highly complex, ambiguous customer challenges that require creative solution design, innovative technical approaches, and a thorough understanding of enterprise architectures
Educates customers on AI capabilities, security and risk considerations, and practical application, helping them evaluate how Workiva's AI roadmap integrates with their existing AI frameworks
Expert in multiple domain areas, or expert in a primary domain with significant expertise in others, developing working knowledge of industries, departments, and use cases where Workiva can have an impact
Leads \"Art of the Possible\" workshops and multi-solution assessments to brainstorm cross-functional use cases, mapping the entire Workiva platform to the customer's broad strategic objectives (e.g., digital transformation, risk mitigation)
Operates as a strategic extension of the Enterprise Client Director, contributing to account planning, pipeline development, and long-term account strategy
Independently builds and nurtures deep, trusted relationships with technical champions, acting as the primary contact for architectural strategy and future-state discussions
Deliver world-class demo experiences that showcase the platform through clear, compelling storytelling tailored to executive audiences and business transformation goals
Exemplify best-in-class storytelling across demos, workshops, and customer engagements to drive strong commercial outcomes
Leads multi-solution, platform process assessments with customers and builds executive Proof of Concepts to validate requirements and prove value drivers
Leads the development of new frameworks, best practices, processes, and reusable assets that elevate the broader SC team
Mentors SCs across the organization, providing coaching on discovery, demo strategy, technical acumen, and executive communication
Partners closely with cross-functional teams such as Customer Success and Value Management to influence the account planning strategy and provide continuous support to our largest customers throughout the expansion lifecycle

What You Need

Minimum Qualifications

8+ years of experience in finance, financial reporting, software development, technical sales, or a related field with a bachelor's degree
Proven ability to design and deliver highly effective demonstrations of complex business software tailored to the needs of operational users, management, and executives
Hands-on technical experience with SaaS solutions, cloud technologies, and architectures
Financial Services industry knowledge is valuable and will be essential to success in this role. Candidates should either bring existing expertise in banking, insurance, or asset management, or demonstrate strong aptitude and commitment to rapidly developing deep domain expertise in financial services workflows, regulations, and use cases

Preferred Qualifications

Excellent verbal, written, and interpersonal communication skills
Self-motivated with strong propensity for action, results and continuous improvement
A strong individual contributor with intellectual curiosity to positively impacting accounts and opportunities and proven ability to oversee multiple projects, programs, and processes
Proven experience supporting enterprise or major-account sales cycles, with the ability to navigate multi-threaded evaluations involving IT, security, and executive stakeholders
Technology-forward mindset with a strong passion for emerging technologies and a natural curiosity for leading edge exploration in AI and data models
Extensive experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms
Proven ability to gather business needs and present a value based, compelling software demonstration, especially with executive-level audiences

Travel Requirements & Working Conditions

Up to 40% travel
Reliable internet access for any period of time working remotely, if not in a Workiva office

How You'll Be Rewarded

On Target Earnings (OTE) range in the US: 190,000.00 - 306,000.00 USD Annual

Eligible for commission based on sales performance

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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Preferred

Job Industries

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