APP Jet Center operates first-class FBO facilities and hangars located at strategic, easily accessible airports in major U.S. markets, including Washington D.C., Silicon Valley, Fort Pierce, FL, and Stuart, FL. Known for excellence in safety and customer service, APP has achieved certifications such as the ARGUS Base Operations standard and has received high rankings in industry surveys like the AIN Top FBO and FltPlan Pilots’ Choice Awards. APP offers unparalleled convenience, safety, and cost savings for aviation professionals by operating at reliever airports with low traffic and minimal delays. Clients enjoy personalized service at APP’s private terminals, with options ranging from hangars for large business jets to tie‑down spaces for recreational aircraft.
Role Description This is a full-time, on‑site Customer Service Representative role located in Fort Pierce, FL. Responsibilities include assisting customers in a professional and friendly manner, addressing inquiries, ensuring customer satisfaction, and delivering a superior customer experience at APP’s facilities. The representative will handle transactions, provide information about services, and coordinate with other teams to ensure seamless operations for aviation customers. Candidates should prioritize excellent service, accuracy, and efficiency while adapting to dynamic work environments.
Qualifications
Proficiency in Customer Service, Customer Support, and delivering exceptional Customer Satisfaction
Strong skills in creating a positive Customer Experience and personalized service interactions
Excellent communication, interpersonal, and problem‑solving abilities
A flexible and cooperative approach to working in a team‑oriented environment
Prior experience in aviation or FBO operations is a plus
High school diploma, GED, or equivalent required; additional certifications or training in customer service is beneficial
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Role Description This is a full-time, on‑site Customer Service Representative role located in Fort Pierce, FL. Responsibilities include assisting customers in a professional and friendly manner, addressing inquiries, ensuring customer satisfaction, and delivering a superior customer experience at APP’s facilities. The representative will handle transactions, provide information about services, and coordinate with other teams to ensure seamless operations for aviation customers. Candidates should prioritize excellent service, accuracy, and efficiency while adapting to dynamic work environments.
Qualifications
Proficiency in Customer Service, Customer Support, and delivering exceptional Customer Satisfaction
Strong skills in creating a positive Customer Experience and personalized service interactions
Excellent communication, interpersonal, and problem‑solving abilities
A flexible and cooperative approach to working in a team‑oriented environment
Prior experience in aviation or FBO operations is a plus
High school diploma, GED, or equivalent required; additional certifications or training in customer service is beneficial
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