Ophthalmic Diagnostic Account Specialist - Greater NYC
EVERSANA, Hempstead, New York, United States
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next‑generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start‑ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds to help build the future of the healthcare and life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We look for team members who are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.
Job Description This role requires a sales representative comfortable with cold‑calling and building a portfolio of accounts within the defined territory. The position provides a high level of training, education and technical support for our client's products. This highly trained specialist plays a leading role within a support organization that is critical to the growth of the company’s Allergy/Diagnostic business within the U.S. The Diagnostic Account Specialist (DAS) role involves routine assistance with key accounts in understanding the clinical aspects of allergy testing, and will report to the Diagnostic Account Manager.
Responsible for optimizing diagnostic tests through education and training of physicians, technicians, and staff.
Conduct clinical in‑service and train B+L customers prior to and following delivery of the diagnostic products.
Performs field training and product sales/supply/refill of test panels as needed and assists colleague sales representatives in teaching clinics, office visits and follow‑up.
Collaborates with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts.
Executes all customer administrative and written duties in a timely fashion, with key responsibilities including in‑office demonstrations and follow‑up training.
Follows up on new sales opportunities in a timely manner.
Provides product knowledge and procedural knowledge to support sales personnel in the field.
Responsible for meeting yearly sales and service goals.
Handles customer questions and objections in a way that is consistent with product indications and sales training methodology.
Attends local/national sales meetings and national eye care conventions as needed.
Possesses a high degree of personal accountability.
Qualifications
Bachelor’s degree with 5+ years of pharmaceutical/biotech/diagnostic sales experience or equivalent combination of education and experience.
Ophthalmic, Optometric, and Buy‑and‑Build experience preferred.
Role covers a large geographic area; extensive travel required (up to 60–70% of time).
Excellent interpersonal skills and a pleasant, responsive attitude to be highly effective in a clinical teaching environment.
Personal Skills / Attributes
Team player with self‑confidence without arrogance; superb communication skills and the ability to do more with less.
Strong presentation skills, excellent product knowledge and the ability to understand and perform in a complex selling environment.
Demonstrated teamwork and leadership skills; strong self‑discipline and autonomy.
Ability to target accounts and achieve results through a daily action plan and collaborate with peers, marketing, leadership and KOL’s.
Additional Information Our team is aware of recent fraudulent job offers in the market that misrepresent EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e‑mail or text messages claiming to be a legitimate company. Some of these scams request personal information and payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
Our Cultural Beliefs
Patient Minded
– I act with the patient’s best interest in mind.
Client Delight
– I own every client experience and its impact on results.
Take Action
– I am empowered and hold myself accountable.
Embrace Diversity
– I create an environment of awareness and respect.
Grow Talent
– I own my development and invest in the development of others.
Win Together
– I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters
– I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate
– I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job‑related qualifications/skills, and geographic location. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From the company’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation in the healthcare industry. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, EVERSANA’s policy to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause undue hardship. The policy applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
Follow us on LinkedIn | Twitter
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Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds to help build the future of the healthcare and life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We look for team members who are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.
Job Description This role requires a sales representative comfortable with cold‑calling and building a portfolio of accounts within the defined territory. The position provides a high level of training, education and technical support for our client's products. This highly trained specialist plays a leading role within a support organization that is critical to the growth of the company’s Allergy/Diagnostic business within the U.S. The Diagnostic Account Specialist (DAS) role involves routine assistance with key accounts in understanding the clinical aspects of allergy testing, and will report to the Diagnostic Account Manager.
Responsible for optimizing diagnostic tests through education and training of physicians, technicians, and staff.
Conduct clinical in‑service and train B+L customers prior to and following delivery of the diagnostic products.
Performs field training and product sales/supply/refill of test panels as needed and assists colleague sales representatives in teaching clinics, office visits and follow‑up.
Collaborates with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts.
Executes all customer administrative and written duties in a timely fashion, with key responsibilities including in‑office demonstrations and follow‑up training.
Follows up on new sales opportunities in a timely manner.
Provides product knowledge and procedural knowledge to support sales personnel in the field.
Responsible for meeting yearly sales and service goals.
Handles customer questions and objections in a way that is consistent with product indications and sales training methodology.
Attends local/national sales meetings and national eye care conventions as needed.
Possesses a high degree of personal accountability.
Qualifications
Bachelor’s degree with 5+ years of pharmaceutical/biotech/diagnostic sales experience or equivalent combination of education and experience.
Ophthalmic, Optometric, and Buy‑and‑Build experience preferred.
Role covers a large geographic area; extensive travel required (up to 60–70% of time).
Excellent interpersonal skills and a pleasant, responsive attitude to be highly effective in a clinical teaching environment.
Personal Skills / Attributes
Team player with self‑confidence without arrogance; superb communication skills and the ability to do more with less.
Strong presentation skills, excellent product knowledge and the ability to understand and perform in a complex selling environment.
Demonstrated teamwork and leadership skills; strong self‑discipline and autonomy.
Ability to target accounts and achieve results through a daily action plan and collaborate with peers, marketing, leadership and KOL’s.
Additional Information Our team is aware of recent fraudulent job offers in the market that misrepresent EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e‑mail or text messages claiming to be a legitimate company. Some of these scams request personal information and payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
Our Cultural Beliefs
Patient Minded
– I act with the patient’s best interest in mind.
Client Delight
– I own every client experience and its impact on results.
Take Action
– I am empowered and hold myself accountable.
Embrace Diversity
– I create an environment of awareness and respect.
Grow Talent
– I own my development and invest in the development of others.
Win Together
– I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters
– I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate
– I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job‑related qualifications/skills, and geographic location. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From the company’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation in the healthcare industry. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, EVERSANA’s policy to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause undue hardship. The policy applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
Follow us on LinkedIn | Twitter
#J-18808-Ljbffr