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Sr. Solution Executive

HealthStream, Nashville, Tennessee, United States, 37247

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Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values‑forward culture that offers our people:

Mission‑oriented work

Diverse and inclusive culture

Competitive Compensation & Bonuses

Comprehensive Insurance Plans

Mental and Physical Health Support

Work‑from‑home flexibility

Fitness Center Reimbursements

Streaming Good time off for volunteering

Wellness workshops

Buddy Program for new HealthStreamers

Collaborative work environment

Career growth opportunities

Continuous learning opportunities

Inspiring workspaces to collaborate and connect with other HealthStreamers

Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work‑life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company‑sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information Position Overview The Sr. Solution Executive role will be responsible for successfully aligning and selling the Scheduling & Capacity Managements product suite to meet or exceed sales quota within a specific geographic territory. This individual will have ultimate responsibility for the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, solution expertise, presentations, objection handling, and contract negotiations through sale closure.

Key Responsibilities You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

Identify and qualify opportunities for both existing clients and new prospects: aligning Scheduling & Capacity Management solutions with prospect/client initiatives, developing deep customer knowledge and relationships, identifying funding sources, securing executive team sponsorship, resolving obstacles, and designing take‑out opportunities.

Demonstrate, propose, and present: demonstrating Scheduling & Capacity Management solutions to key stakeholders, presenting compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROI/business case, and following up promptly and professionally.

Support RFP process: leading proposal teams, supporting quality RFI/FRP response strategy, securing references, and handling pricing strategy.

Negotiate and close business: creating and submitting contracts, negotiating contract terms, securing commitment and signature, processing contracts in contract management system, and effectively transitioning client to the implementation phase to ensure long‑term customer success.

Territory planning and pipeline management: developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, supporting sales leadership in strategy formulation, and presenting plans/pipeline to sales leadership effectively and succinctly.

Contribute to the Scheduling & Capacity Management community: developing and sharing best practices and leverageable materials, facilitating internal discussions, collaborating with other sales team members, supporting efforts by the internal sales teams.

Undertake personal and professional development opportunities: maintaining outstanding product knowledge, building deep expertise in healthcare trends especially as it relates to the Evaluate product portfolio, and continuing to enhance communication, presentation, negotiation and teamwork skills.

Challenger selling mindset: understanding that relationship building is important, but assisting clients with their strategic initiatives requires challenging them to think differently.

Target audience: understanding the needs of stakeholders and target leadership.

Qualifications

Excellent customer service and communication skills (both verbal and written)

Ability to quickly develop relationships, ranging from the C‑suite to departmental directors to end users

High level of integrity and professionalism, properly setting expectations

Comfortable working independently in an empowering, fast‑paced, results‑oriented culture

Bachelor’s degree in a related area

Sales experience with a track record of at least 5 years of superior sales performance in highly competitive environments, preferably within the healthcare industry

Leadership qualities to serve as a team player, willing to take responsibility and accountability, sharing success with team members

Ability to travel up to 30%

Strong computer skills (Office Suite)

Familiarity with CRM tools such as Salesforce

Excellent written and verbal communication skills

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Supervise and lead other team members within assigned territory

Ability to communicate well with all levels of personnel

Ability to see to utilize computer and monitor

Ability to sit at a computer

Manual dexterity to manipulate keyboards and phones

Ability to speak in a clear and moderated voice

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. That meet organizational goals/objectives, while considering the implications to one's domain.

Implementing change – effectively executing and monitoring the effects of organizational change within one's domain; encouraging others to embrace change.

Continuous improvement – keeping an open mind; suggesting new ideas or ways of doing things in order to streamline processes, address inefficiencies, and increase customer satisfaction.

Developing others – providing advice, training, and feedback to employees for the purpose of developing potential and enhancing performance.

Managing projects & resources – utilizing a structured approach to effectively track projects and optimize resources to meet project goals on time.

Work ethic – setting high standards for one's work and the work of team members; persevering toward objectives and achieving quantifiable results.

Delegating & motivating others – empowering others to take on new challenges and solve problems, while providing sufficient resources to support their efforts.

Industry & market knowledge – synthesizing in-depth knowledge of the industry and the organization’s major competitors in order to maximize results

Compensation This role features a base salary plus commission with a targeted split of 50% base / 50% variable. At quota, your On‑Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $70,352 – $108,000. Base salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

Medical, Dental and Vision insurance

Paid Time Off

Parental Leave

401k and Roth

Flexible Spending Account

Health Savings Account

Life Insurance

Short‑ and Long‑Term Disability

Medical Bridge Insurance

Critical Illness Insurance

Accident Insurance

Identity Protection

Legal Protection

Pet Insurance

Employee Assistance Program

Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Req #44983

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