Immediate need for a talented
Customer Service Representative.
This is a
05 Months Contract
opportunity with long-term potential and is located in
Hingham, MA(Onsite).
Please review the job description below and contact me ASAP if you are interested.
Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Answers customer calls to provide information regarding directions, processing mail, cashiering, posting, payment application and termination of service, payment arrangements, collections, meter reading, billing, inspections, audits, meter test, and repair and replacements
Analyze customer billing and payment history
Effectively troubleshoots customer inquiries
Contacts delinquent customers to make arrangements for payment or discontinuance of service
Maintains account ledgers and assembles information regarding delinquent accounts for possible legal action
Prepares and maintains records pertaining large and sensitive customers accounts and billings
Provides general clerical support to supervisor prepares and composes letters, memoranda, etc.
Generates work orders for scheduled appointments and verifies check amounts
Maintains telephone logs of incoming calls maintain correspondence log
Performs data entry to complete work orders, duplicates documents and bills, retrieves and faxes requested work orders and customer service related correspondence
Performs telephone switchboard and dispatcher duties
Completes final Read Orders
Completes Inspection Orders
Completes Turn-On/Turn-Off Orders
Creates new accounts for new service
Processes Forms (Refunds, Misapplied Payments, Credit)
Makes appointments to reread meter
Commitment to health, safety and protection of the environment: The incumbent supports.
United Water’s commitment to safety by complying with the programs regarding health,safety and protection of the environment.
The incumbent demonstrates safe work practices, takes part in safety meetings, and advises the supervisor of any non-conforming conditions.
Key Requirements and Technology Experience:
Key skills; Customer service, CSR, invoicing
Complies with all organization safety procedures
Participates on cross-functional teams
Performs other projects / tasks/ duties as assigned
Our client is a leading
Utilities Industry,
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Customer Service Representative.
This is a
05 Months Contract
opportunity with long-term potential and is located in
Hingham, MA(Onsite).
Please review the job description below and contact me ASAP if you are interested.
Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Answers customer calls to provide information regarding directions, processing mail, cashiering, posting, payment application and termination of service, payment arrangements, collections, meter reading, billing, inspections, audits, meter test, and repair and replacements
Analyze customer billing and payment history
Effectively troubleshoots customer inquiries
Contacts delinquent customers to make arrangements for payment or discontinuance of service
Maintains account ledgers and assembles information regarding delinquent accounts for possible legal action
Prepares and maintains records pertaining large and sensitive customers accounts and billings
Provides general clerical support to supervisor prepares and composes letters, memoranda, etc.
Generates work orders for scheduled appointments and verifies check amounts
Maintains telephone logs of incoming calls maintain correspondence log
Performs data entry to complete work orders, duplicates documents and bills, retrieves and faxes requested work orders and customer service related correspondence
Performs telephone switchboard and dispatcher duties
Completes final Read Orders
Completes Inspection Orders
Completes Turn-On/Turn-Off Orders
Creates new accounts for new service
Processes Forms (Refunds, Misapplied Payments, Credit)
Makes appointments to reread meter
Commitment to health, safety and protection of the environment: The incumbent supports.
United Water’s commitment to safety by complying with the programs regarding health,safety and protection of the environment.
The incumbent demonstrates safe work practices, takes part in safety meetings, and advises the supervisor of any non-conforming conditions.
Key Requirements and Technology Experience:
Key skills; Customer service, CSR, invoicing
Complies with all organization safety procedures
Participates on cross-functional teams
Performs other projects / tasks/ duties as assigned
Our client is a leading
Utilities Industry,
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr