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Key Account Manager (Northeast)

ZRG Careers, Boston, Massachusetts, us, 02298

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We are looking to expand our US team with a

Key Account Manager - North East . Reporting to the Regional Manager, he will work closely with our Sales team and brokers to manage and develop this important areal for our company and implement successful sales strategies.

Candidate MUST reside in one of the following states: MD, DE, PA, NJ, NY, CT, RI, MA, VT, NH or ME

Join a leading food company – 5 manufacturing plants with capacity to produce 200k+ tons annually, presence in more than 50 countries and $900MM+ in annual revenues are part of Bauducco’s impressive track record, thanks to 70 years of passion. In the US, Bauducco was established in 2005, being the market share leader in panettones (80%) and the second largest national brand in wafers (20% share). You can find us at Walmart, Walgreens, Kroger, BJs, CVS, Target, and other grocery chains thru the country.

Enjoy a great place to work – Bauducco continues to be a family-owned company with strong values and enormous respect for its family of employees. You will enjoy an environment of responsible freedom, in which you will be able to build your own job, as this is a work from home role. The company is in growth mode, and opened a brand-new facility (office, distribution center) in April 2016 and the first manufacturing facility in December of 2018 (a wafer line).

KEY ACCOUNT MANAGER, NORTHEAST POSITION SUMMARY We are seeking a strategic and results-driven

Key Account Manager

to lead and grow our most critical customer relationships across the Northeast region.

Reporting to the Regional Manager, this role owns the full commercial relationship for assigned key accounts — including strategic planning, revenue growth, profitability management, and cross-functional execution.

The Key Account Manager will serve as the primary business partner to national and regional chains, select distributors, and key decision makers. This role requires strong analytical capability, executive relationship management, and the ability to translate data into actionable growth strategies.

KEY RESPONSIBILITIES

Own full P&L responsibility for assigned key accounts, including revenue, margin, trade spend, and promotional effectiveness

Develop and execute annual Joint Business Plans (JBP) aligned with company objectives and customer growth strategies

Identify distribution gaps, whitespace opportunities, and category expansion initiatives

Lead annual negotiations including pricing, promotional programs, and contractual agreements

Customer Relationship Management

Build and maintain senior-level relationships with key decision makers at national and regional chains

Act as the primary point of contact for all commercial matters

Conduct regular business reviews (QBRs) with customers, presenting performance data, insights, and forward-looking growth plans

Serve as the voice of the customer internally and champion customer-specific initiatives

Lead distributor strategy within assigned accounts, including promotional calendars, incentive programs, and field execution alignment

Manage broker relationships where applicable, ensuring accountability to sales targets and execution standards

Align broker priorities with overall account strategy and performance expectations

Revenue Growth & Execution

Develop and implement promotional strategies to drive velocity, distribution gains, and brand visibility

Expand product assortment and secure new item listings

Monitor promotional ROI and optimize trade spend

Proactively pursue new strategic accounts and channel expansion opportunities to exceed sales targets

Data & Performance Management

Leverage syndicated data (e.g., Nielsen, IRI/Circana), internal sales data, and customer POS data to drive fact-based selling

Prepare sales forecasts, account plans, and performance reporting

Track KPIs including distribution, velocity, promotional lift, and margin performance

Maintain accurate customer records and pipeline management

EXPERIENCE & EDUCATION Required:

10+ years of experience in food, beverage, Consumer Packaged Goods (CPG) inudstry with a strong focus on Key or National Account Management

Direct experience managing major retailers such as Costco, Walmart, Target, Drug Channel accounts, or other national/regional chains

Demonstrated success leading annual negotiations and joint business planning

Proven ability to manage trade spend and deliver profitable growth

Strong analytical skills and experience using syndicated retail data (Nielsen, IRI/Circana) to drive customer strategy

Bachelor’s degree in Business Administration, Marketing, or related field

Preferred:

Experience managing distributor networks and broker organizations

Strong executive presentation and negotiation skills

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