Customer Service Representative
Pyramid Consulting, Inc, Atlanta, Georgia, United States, 30383
Immediate need for a talented
Customer Service Representative . This is a
Fulltime
opportunity with long-term potential and is located in
Atlanta, GA(Onsite) . Please review the job description below and contact me ASAP if you are interested.
Job ID:26-05148
Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Handle inbound and outbound calls in both English and Spanish
Assist residents, applicants, and prospects with inquiries and concerns
Resolve customer issues efficiently while following company policies and procedures
Navigate multiple queues and service categories effectively
Maintain a high standard of customer satisfaction and service excellence
Document interactions accurately in the system
Key Requirements and Technology Experience:
Must have skills:
- ["Bilingual Spanish English", "Customer Service", "Call Center Support", "Inbound & Outbound Calls", "Voice Support", "Resident Services Support", "Multi-Queue Handling"]
Bilingual fluency in
Spanish and English
(spoken and written) — native or near-native proficiency
Minimum
6 months of customer service or call center experience , preferably in voice support
Experience handling
inbound and outbound calls
Ability to manage multiple service queues, including:
Maintenance
Resident Services
Lead-to-Lease
Renewals
Strong communication skills with demonstrated:
Empathy
Problem-solving ability
Professionalism during challenging interactions
Flexible availability to work shifts between
9:00 AM – 8:00 PM
(two shift schedules)
Our client is a leading
IT Industry , and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#J-18808-Ljbffr
Customer Service Representative . This is a
Fulltime
opportunity with long-term potential and is located in
Atlanta, GA(Onsite) . Please review the job description below and contact me ASAP if you are interested.
Job ID:26-05148
Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Handle inbound and outbound calls in both English and Spanish
Assist residents, applicants, and prospects with inquiries and concerns
Resolve customer issues efficiently while following company policies and procedures
Navigate multiple queues and service categories effectively
Maintain a high standard of customer satisfaction and service excellence
Document interactions accurately in the system
Key Requirements and Technology Experience:
Must have skills:
- ["Bilingual Spanish English", "Customer Service", "Call Center Support", "Inbound & Outbound Calls", "Voice Support", "Resident Services Support", "Multi-Queue Handling"]
Bilingual fluency in
Spanish and English
(spoken and written) — native or near-native proficiency
Minimum
6 months of customer service or call center experience , preferably in voice support
Experience handling
inbound and outbound calls
Ability to manage multiple service queues, including:
Maintenance
Resident Services
Lead-to-Lease
Renewals
Strong communication skills with demonstrated:
Empathy
Problem-solving ability
Professionalism during challenging interactions
Flexible availability to work shifts between
9:00 AM – 8:00 PM
(two shift schedules)
Our client is a leading
IT Industry , and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#J-18808-Ljbffr