Customer Service Representative
Motion Recruitment, Nashville, Tennessee, United States, 37247
Our client a global entertainment provider is looking for a
PTP Associate
for Invoicing and Inquiries to join their team in
Nashville, Tennessee . This is an initial
9-month fully onsite
position.
As our PTP Associate you will play an important role in our PTP organization. In this role, you will be responsible for
PO and invoice monitoring
for our production and non-production vendors into
SAP/Ariba
while assisting the suppliers and business with inquiries through our internal customer service tool, RampUp (part of Service Now).
Contract: 9-months
Fully Onsite
Responsibilities
Processing/Reviewing invoices SAP/Ariba
Occasionally manually entering invoices into the system
Researching and assisting with the recovery of credit balances with vendors
Monitoring of the invoice error resolution queues in IPS (third party invoice scanning tool), Ariba and SAP
Responding to and resolving customer service issues/inquiries in RampUp (a customized Service Now module)
Identifying and communicating process improvements opportunities
Working closely with other PTP teams on special projects/events, etc
Monitoring/resolving aged invoices, purchase orders and GR/IR differences
Providing quality service to internal and external customers
Work closely with all levels in the company to assist with creating purchase requisitions, coding invoices and payment status
Works closely with other PTP teams globally, tech and treasury teams, plus many others
Basic Qualifications
Bachelor's Degree (or comparable experience) in Accounting or Finance
Accounts Payable or Customer Service Experience
Experienced in Microsoft Office (Outlook, Excel and Word)
#J-18808-Ljbffr
PTP Associate
for Invoicing and Inquiries to join their team in
Nashville, Tennessee . This is an initial
9-month fully onsite
position.
As our PTP Associate you will play an important role in our PTP organization. In this role, you will be responsible for
PO and invoice monitoring
for our production and non-production vendors into
SAP/Ariba
while assisting the suppliers and business with inquiries through our internal customer service tool, RampUp (part of Service Now).
Contract: 9-months
Fully Onsite
Responsibilities
Processing/Reviewing invoices SAP/Ariba
Occasionally manually entering invoices into the system
Researching and assisting with the recovery of credit balances with vendors
Monitoring of the invoice error resolution queues in IPS (third party invoice scanning tool), Ariba and SAP
Responding to and resolving customer service issues/inquiries in RampUp (a customized Service Now module)
Identifying and communicating process improvements opportunities
Working closely with other PTP teams on special projects/events, etc
Monitoring/resolving aged invoices, purchase orders and GR/IR differences
Providing quality service to internal and external customers
Work closely with all levels in the company to assist with creating purchase requisitions, coding invoices and payment status
Works closely with other PTP teams globally, tech and treasury teams, plus many others
Basic Qualifications
Bachelor's Degree (or comparable experience) in Accounting or Finance
Accounts Payable or Customer Service Experience
Experienced in Microsoft Office (Outlook, Excel and Word)
#J-18808-Ljbffr