Senior Consumer Experience Leader - Remote & Data-Driven

A leading healthcare company seeks a Senior Consumer Experience Professional to optimize member interactions and drive improvement based on customer insights. This remote position requires a minimum of five years in consumer service operations. Responsibilities include managing projects, influencing strategies, and utilizing data to enhance customer experiences. Salary is competitive, between $71,100 and $97,800, plus potential bonuses. The role is focused on creating actionable changes to elevate service quality. #J-18808-Ljbffr