Telemarketing / Lead Generation Representative
Queue Associates, Florida, New York, United States
Type:
Contract or Part-Time (with potential to expand)
Reports to:
Director, Queue Associates Florida
Role Overview Queue Associates Florida is seeking a Telemarketing / Lead Generation Representative to support outbound outreach campaigns focused on Microsoft Dynamics 365, Microsoft licensing, and related business solutions. This role is responsible for initiating outbound calls and email outreach, qualifying prospects, and generating high-quality leads for the sales team. The ideal candidate is comfortable on the phone, organized, professional, and able to follow scripts while adapting conversations naturally based on prospect responses.
Key Responsibilities
Initiate outbound calls and email outreach to targeted prospect lists provided by Queue
Present company offerings clearly and professionally, following approved call scripts and messaging
Qualify leads by gathering key information including business needs, current systems, and decision-maker details
Identify the appropriate contact when the initial prospect is not the decision maker
Schedule follow-up conversations and product demos for sales consultants as appropriate
Log call activity, outcomes, and notes accurately in provided tracking tools
Respond to basic prospect questions and escalat more complex inquiries to the appropriate team member
Follow up on marketing campaigns, email outreach, and event invitations
Adapt scripts and communication strategies based on prospect feedback and campaign goals
Comply with all applicable telemarketing, data privacy, and “do-not-call” regulations
Provide weekly reporting on outreach activity, lead status, and campaign performance
Preferred Qualifications
Prior experience in telemarketing, inside sales, or lead generation
Strong verbal and written communication skills
Professional phone presence and comfort handling objections
Ability to work independently in a remote environment
Strong organizational and follow-up skills
Experience with B2B outreach preferred
Familiarity with Microsoft Dynamics, ERP, CRM, or business software is a plus (training provided)
Compensation
Performance-based incentives for qualified leads, completed demos, and closed-won opportunities, depending on engagement structure
Work is performed remotely
Outreach resources, scripts, and target lists are provided
This role has historically been structured as a 6-month engagement with the possibility of extension based on results
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Contract or Part-Time (with potential to expand)
Reports to:
Director, Queue Associates Florida
Role Overview Queue Associates Florida is seeking a Telemarketing / Lead Generation Representative to support outbound outreach campaigns focused on Microsoft Dynamics 365, Microsoft licensing, and related business solutions. This role is responsible for initiating outbound calls and email outreach, qualifying prospects, and generating high-quality leads for the sales team. The ideal candidate is comfortable on the phone, organized, professional, and able to follow scripts while adapting conversations naturally based on prospect responses.
Key Responsibilities
Initiate outbound calls and email outreach to targeted prospect lists provided by Queue
Present company offerings clearly and professionally, following approved call scripts and messaging
Qualify leads by gathering key information including business needs, current systems, and decision-maker details
Identify the appropriate contact when the initial prospect is not the decision maker
Schedule follow-up conversations and product demos for sales consultants as appropriate
Log call activity, outcomes, and notes accurately in provided tracking tools
Respond to basic prospect questions and escalat more complex inquiries to the appropriate team member
Follow up on marketing campaigns, email outreach, and event invitations
Adapt scripts and communication strategies based on prospect feedback and campaign goals
Comply with all applicable telemarketing, data privacy, and “do-not-call” regulations
Provide weekly reporting on outreach activity, lead status, and campaign performance
Preferred Qualifications
Prior experience in telemarketing, inside sales, or lead generation
Strong verbal and written communication skills
Professional phone presence and comfort handling objections
Ability to work independently in a remote environment
Strong organizational and follow-up skills
Experience with B2B outreach preferred
Familiarity with Microsoft Dynamics, ERP, CRM, or business software is a plus (training provided)
Compensation
Performance-based incentives for qualified leads, completed demos, and closed-won opportunities, depending on engagement structure
Work is performed remotely
Outreach resources, scripts, and target lists are provided
This role has historically been structured as a 6-month engagement with the possibility of extension based on results
#J-18808-Ljbffr