Small Commercial Senior Territory Manager
Liberty Mutual Insurance, Rochester, New York, United States
Description
Make an Impact. Build Relationships. Drive Growth. If you thrive on ownership, influence, and results, this is your opportunity to lead. As a Senior Territory Manager, you will take full responsibility for a defined geographic territory, driving profitable growth while building deep, trusted partnerships with independent agents and brokers. This role sits at the center of our commercial strategy and offers the autonomy, visibility, and support to make a meaningful impact. Working across a broad portfolio of commercial products and coverages, you’ll represent Liberty’s full suite of Commercial solutions, extending beyond Small Commercial to include Middle Market, Construction, National, Public Entity, and Energy. You’ll partner with agencies to drive small commercial flow while strategically positioning more complex and specialized solutions for larger, targeted accounts. With a strong balance of field presence and strategic execution, you’ll manage agency relationships end-to-end—from business development and onboarding through renewals, retention, and long-term profitability.
Responsibilities
Owning and managing an assigned territory, driving profitable premium growth and achieving financial and operational goals.
Building and sustaining strong, in-person agency partnerships across a diverse and established agency network within the territory.
Representing and positioning Liberty’s full commercial product portfolio, including Small Commercial, Middle Market, Construction, National, Public Entity, and Energy solutions.
Developing and executing territory and agency strategies aligned to underwriting appetite, product strategy, and business priorities.
Driving commercial new business growth while managing the full pipeline from prospecting through renewal across multiple underwriting segments.
Monitoring and optimizing book performance by proactively managing mix, quality, profitability, and retention.
Collaborating with underwriting, product, claims, risk control, and Personal or Business Lines partners to identify opportunities, solve problems, and deliver a consistent agency experience.
Leveraging data, tools, and marketing and development programs while providing leadership, mentorship, and ideas for continuous improvement.
Why Work With Us We offer more than a territory—we offer the opportunity to truly own your impact. You’ll be empowered to make decisions, shape strategy, and build long-term agency partnerships while being supported by a collaborative, experienced internal team that values your expertise and perspective. You’ll work with a diverse commercial product portfolio and a strong Independent Agent network, giving you the opportunity to expand your influence and grow your career. We invest in your success by providing robust tools, actionable insights, and well-aligned programs designed to support growth and innovation. Our culture rewards initiative, sound judgment, and strong relationships, and we believe the best ideas come from those closest to the market. In return, we offer competitive compensation, comprehensive benefits, and clear opportunities for professional growth and advancement.
Qualifications
Bachelor`s Degree or equivalent industry experience.
Minimum six years of progressively more responsible insurance sales and management work experience.
Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
Proven track record of revenue growth and sales success in a prior role.
Proven success in developing and building partnerships, decision making and problem solving.
Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills.
High degree of customer focus, interpersonal relationship skills and problem solving.
Advanced analytical thinking, business analytics and business development skills.
Strong time management and team orientation skills.
Well versed understanding of marketing principles.
Must be licensed by the state if required.
Ability to travel daily with occasional overnight travel.
Appropriate driving record required to operate a company vehicle.
About Us Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Make an Impact. Build Relationships. Drive Growth. If you thrive on ownership, influence, and results, this is your opportunity to lead. As a Senior Territory Manager, you will take full responsibility for a defined geographic territory, driving profitable growth while building deep, trusted partnerships with independent agents and brokers. This role sits at the center of our commercial strategy and offers the autonomy, visibility, and support to make a meaningful impact. Working across a broad portfolio of commercial products and coverages, you’ll represent Liberty’s full suite of Commercial solutions, extending beyond Small Commercial to include Middle Market, Construction, National, Public Entity, and Energy. You’ll partner with agencies to drive small commercial flow while strategically positioning more complex and specialized solutions for larger, targeted accounts. With a strong balance of field presence and strategic execution, you’ll manage agency relationships end-to-end—from business development and onboarding through renewals, retention, and long-term profitability.
Responsibilities
Owning and managing an assigned territory, driving profitable premium growth and achieving financial and operational goals.
Building and sustaining strong, in-person agency partnerships across a diverse and established agency network within the territory.
Representing and positioning Liberty’s full commercial product portfolio, including Small Commercial, Middle Market, Construction, National, Public Entity, and Energy solutions.
Developing and executing territory and agency strategies aligned to underwriting appetite, product strategy, and business priorities.
Driving commercial new business growth while managing the full pipeline from prospecting through renewal across multiple underwriting segments.
Monitoring and optimizing book performance by proactively managing mix, quality, profitability, and retention.
Collaborating with underwriting, product, claims, risk control, and Personal or Business Lines partners to identify opportunities, solve problems, and deliver a consistent agency experience.
Leveraging data, tools, and marketing and development programs while providing leadership, mentorship, and ideas for continuous improvement.
Why Work With Us We offer more than a territory—we offer the opportunity to truly own your impact. You’ll be empowered to make decisions, shape strategy, and build long-term agency partnerships while being supported by a collaborative, experienced internal team that values your expertise and perspective. You’ll work with a diverse commercial product portfolio and a strong Independent Agent network, giving you the opportunity to expand your influence and grow your career. We invest in your success by providing robust tools, actionable insights, and well-aligned programs designed to support growth and innovation. Our culture rewards initiative, sound judgment, and strong relationships, and we believe the best ideas come from those closest to the market. In return, we offer competitive compensation, comprehensive benefits, and clear opportunities for professional growth and advancement.
Qualifications
Bachelor`s Degree or equivalent industry experience.
Minimum six years of progressively more responsible insurance sales and management work experience.
Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
Proven track record of revenue growth and sales success in a prior role.
Proven success in developing and building partnerships, decision making and problem solving.
Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills.
High degree of customer focus, interpersonal relationship skills and problem solving.
Advanced analytical thinking, business analytics and business development skills.
Strong time management and team orientation skills.
Well versed understanding of marketing principles.
Must be licensed by the state if required.
Ability to travel daily with occasional overnight travel.
Appropriate driving record required to operate a company vehicle.
About Us Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
#J-18808-Ljbffr