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Why you’ll love Softchoice We are a software‑focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
The impact you will have As a
SLED Account Specialist , you’ll be the trusted advisor and go‑to resource for our public sector clients, ensuring they achieve maximum value from their partnership with Softchoice and WWT.
In this role, you’ll deliver exceptional customer experiences while building strong, lasting relationships with key stakeholders such as IT Managers and Procurement leaders. You’ll own the end‑to‑end client journey—from onboarding and support to retention and growth—acting as the primary point of contact for your assigned accounts. Your mission is to drive customer success through proactive engagement, strategic problem‑solving, and world‑class service, ensuring every interaction strengthens loyalty and satisfaction.
As part of our high‑impact inbound team, you’ll focus on supporting organizations with fewer than 500 employees, helping them navigate technology challenges and unlock new opportunities. This is your chance to make a measurable difference in the public sector by empowering clients to achieve their goals.
What you’ll do
Respond to incoming client calls and purchase requests from SLED customers with fewer than 500 employees.
Follow up and close transactional renewals.
Create and manage opportunities in Salesforce.
Follow up on quoted products and services.
Collaborate with vendors to secure best pricing and product availability.
Execute on selling under Public Sector procurement contracts.
Set clients up on the Softchoice.com portal.
Drive web adoption on every call, assisting clients to place orders on the Softchoice.com portal through “Web‑Walk through DEMO” and the Procurement POV.
Attend trainings and learn/keep up with new products and technologies in order to properly support client requests.
Drive customer experience (CX) scores up through “legendary customer service”.
What you’ll bring to the table
Up to 1‑year of previous sales experience in retail or B2C background.
College or University degree.
Minimum 9 months existing Softchoice sales or operations experience.
Pay Range A reasonable estimate of the current base pay range for this position in Illinois is $52,200 to $69,000. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Benefits Softchoice offers a comprehensive and competitive benefit plan to all full‑time employees, which includes:
Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program.
Financial Benefits: 401(k) Plan with Company Matching, Life and Disability Insurance.
Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave.
Additional Perks: Employee Discount Program.
Not sure if you qualify? Think about applying anyway We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You’ll Love Working Here
The People:
You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success.
High‑Performing Culture:
At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other.
Flexibility:
Plan your workdays in a way that suits you best.
Award‑Winning Workplace:
Proudly recognized as a Great Place to Work for 20 consecutive years.
Inclusive Culture:
We are committed to an inclusive culture where every team member can be their authentic self.
Competitive Benefits:
Benefit from competitive perks that start on day one.
Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to
diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly toasktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs.
Our commitment to your experience We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.
#J-18808-Ljbffr
Why you’ll love Softchoice We are a software‑focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
The impact you will have As a
SLED Account Specialist , you’ll be the trusted advisor and go‑to resource for our public sector clients, ensuring they achieve maximum value from their partnership with Softchoice and WWT.
In this role, you’ll deliver exceptional customer experiences while building strong, lasting relationships with key stakeholders such as IT Managers and Procurement leaders. You’ll own the end‑to‑end client journey—from onboarding and support to retention and growth—acting as the primary point of contact for your assigned accounts. Your mission is to drive customer success through proactive engagement, strategic problem‑solving, and world‑class service, ensuring every interaction strengthens loyalty and satisfaction.
As part of our high‑impact inbound team, you’ll focus on supporting organizations with fewer than 500 employees, helping them navigate technology challenges and unlock new opportunities. This is your chance to make a measurable difference in the public sector by empowering clients to achieve their goals.
What you’ll do
Respond to incoming client calls and purchase requests from SLED customers with fewer than 500 employees.
Follow up and close transactional renewals.
Create and manage opportunities in Salesforce.
Follow up on quoted products and services.
Collaborate with vendors to secure best pricing and product availability.
Execute on selling under Public Sector procurement contracts.
Set clients up on the Softchoice.com portal.
Drive web adoption on every call, assisting clients to place orders on the Softchoice.com portal through “Web‑Walk through DEMO” and the Procurement POV.
Attend trainings and learn/keep up with new products and technologies in order to properly support client requests.
Drive customer experience (CX) scores up through “legendary customer service”.
What you’ll bring to the table
Up to 1‑year of previous sales experience in retail or B2C background.
College or University degree.
Minimum 9 months existing Softchoice sales or operations experience.
Pay Range A reasonable estimate of the current base pay range for this position in Illinois is $52,200 to $69,000. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Benefits Softchoice offers a comprehensive and competitive benefit plan to all full‑time employees, which includes:
Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program.
Financial Benefits: 401(k) Plan with Company Matching, Life and Disability Insurance.
Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave.
Additional Perks: Employee Discount Program.
Not sure if you qualify? Think about applying anyway We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You’ll Love Working Here
The People:
You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success.
High‑Performing Culture:
At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other.
Flexibility:
Plan your workdays in a way that suits you best.
Award‑Winning Workplace:
Proudly recognized as a Great Place to Work for 20 consecutive years.
Inclusive Culture:
We are committed to an inclusive culture where every team member can be their authentic self.
Competitive Benefits:
Benefit from competitive perks that start on day one.
Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to
diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly toasktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs.
Our commitment to your experience We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.
#J-18808-Ljbffr