Specialty Account Manager, Rheumatology (Rare Disease)- North Phoenix, Arizona
Amgen, Phoenix, Arizona, United States, 85003
Job Description
Join Amgen’s Mission of Serving Patients.
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With a focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease— we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives. Our award‑winning culture is collaborative, innovative, and science‑based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
What You Will Do In this vital role you will be responsible for representing KRYSTEXXA to physicians and health‑care professionals, establishing product sales, and performing total territory account management.
The Specialty Account Manager, Nephrology (NSAM) is responsible for representing Amgen products to physicians and healthcare professionals, establishing Biotech/Infusion product sales, and performing total territory account management. The NSAM is also responsible for providing account‑management support to Nephrology accounts within a specific geography.
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry‑specific and corporate legal and regulatory guidelines.
Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Amgen team members.
Serves as a resource/consultant to customers and Amgen staff regarding local, regional and national payer policies, reimbursement regulations and processes, Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Amgen products.
Consistently meets or exceeds corporate sales goals.
Communicates territory activity in an accurate and timely manner as directed by management.
Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
Adheres to Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Successfully completes all Amgen training classes.
Completes administrative duties in an accurate and timely fashion.
Manages efforts within assigned promotional and operational budget.
Maximizes use of approved resources to achieve territory and account‑level goals.
Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
Attends medical congresses and society meetings as needed.
Performs such other tasks and responsibilities as requested by management from time to time.
Basic Qualifications
Doctorate degree & 2 years of collective account‑management experience, sales, & commercial experience
Master’s degree & 6 years of collective account‑management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account‑management experience, sales, & commercial experience
Associate degree & 10 years of collective account‑management experience, sales, & commercial experience
Preferred Qualifications
Minimum of 2 years’ sales experience in Nephrology therapeutic area
Buy and bill experience and success strongly preferred
Biologic/biotech sales and reimbursement experience strongly preferred
Nephrology therapeutic area experience strongly preferred
Experience working with institutions and integrated delivery networks preferred
Experience working in a team environment that partners with all Commercial Operations functions
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Excellent written and verbal communication skills
Strong organizational, analytical and computer skills
Requires approximately 20‑30% travel, including some overnight and weekend commitments
What You Can Expect Of Us The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $173,255‑$203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
Stock‑based long‑term incentives
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns
Flexible work models, including remote work arrangements, where possible
Application Deadline Amgen’s application deadline for this position is 3/30/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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What You Will Do In this vital role you will be responsible for representing KRYSTEXXA to physicians and health‑care professionals, establishing product sales, and performing total territory account management.
The Specialty Account Manager, Nephrology (NSAM) is responsible for representing Amgen products to physicians and healthcare professionals, establishing Biotech/Infusion product sales, and performing total territory account management. The NSAM is also responsible for providing account‑management support to Nephrology accounts within a specific geography.
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry‑specific and corporate legal and regulatory guidelines.
Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Amgen team members.
Serves as a resource/consultant to customers and Amgen staff regarding local, regional and national payer policies, reimbursement regulations and processes, Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Amgen products.
Consistently meets or exceeds corporate sales goals.
Communicates territory activity in an accurate and timely manner as directed by management.
Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
Adheres to Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Successfully completes all Amgen training classes.
Completes administrative duties in an accurate and timely fashion.
Manages efforts within assigned promotional and operational budget.
Maximizes use of approved resources to achieve territory and account‑level goals.
Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
Attends medical congresses and society meetings as needed.
Performs such other tasks and responsibilities as requested by management from time to time.
Basic Qualifications
Doctorate degree & 2 years of collective account‑management experience, sales, & commercial experience
Master’s degree & 6 years of collective account‑management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account‑management experience, sales, & commercial experience
Associate degree & 10 years of collective account‑management experience, sales, & commercial experience
Preferred Qualifications
Minimum of 2 years’ sales experience in Nephrology therapeutic area
Buy and bill experience and success strongly preferred
Biologic/biotech sales and reimbursement experience strongly preferred
Nephrology therapeutic area experience strongly preferred
Experience working with institutions and integrated delivery networks preferred
Experience working in a team environment that partners with all Commercial Operations functions
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Excellent written and verbal communication skills
Strong organizational, analytical and computer skills
Requires approximately 20‑30% travel, including some overnight and weekend commitments
What You Can Expect Of Us The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $173,255‑$203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
Stock‑based long‑term incentives
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns
Flexible work models, including remote work arrangements, where possible
Application Deadline Amgen’s application deadline for this position is 3/30/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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