Account Executive I
MedImpact Healthcare Systems, Inc., San Diego, California, United States, 92189
### Exemption Status:United States of America (Exempt)### $85,356 - $115,232 - $145,107“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.
A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”This position is not eligible for Sponsorship.MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!# **Job Description****Summary**The Account Executive is responsible for the success of the overall client business relationship of Complex Accounts, Strategic Key Accounts, and entire assigned book of business. Provides proactive and strategic support for achieving financial goals resulting from successful oversight of client deliverables, renewals and upsell activity. Manages all aspects of business relationships with
minimal management involvement and exhibits a track record of performance that exceeds expectations. Ensures customer satisfaction, and effectively leads the account client team focusing on service, revenue, and operational efficiency as identified in strategic plans for the client and MedImpact.
This position operates with a very high level of autonomy on complex business issues while requiring minimal management oversight.**Essential Duties and Responsibilities** include the following. Other duties may be assigned.* Manage book of business in pursuit of fiscal revenue targets as set by management* Develop and manage the account team annual strategic plan for assigned book of business to address all aspects of client lifecycle, including but not limited to service, financial, growth and clinical initiatives based on an understanding of each client’s business needs* Ensure high degree of client satisfaction and retention through demonstrable results and by effectively leading the service team to achieve client service goals* Effectively utilize MedImpact forums and resources to proactively address client needs and to escalate issues where appropriate* Provide timely feedback of strategic plan performance and outcomes to the management to ensure service and growth opportunities are maximized and incorporated into the organizational strategy planning process* Provide oversight of projects and client initiatives and assists in the interpretation and context of client requests* Maintain the integrity of the annual strategic business plan and manage the fiscal revenue plan* Manage client renewal process, including participation in development and review of proposal of pricing terms in lieu of the fiscal revenue plan, mitigate organizational risks with respect to performance guarantees, and unveil opportunities for MedImpact product usage as well as client growth and expansion* Lead renewal presentations. Utilize all internal pro-forma financial tools and forums to ensure preparedness and success* Support the implementation process for assigned clients, including oversight of implementation and contract terms* Negotiate and manage client contract throughout the lifecycle of the account* Build strong and positive internal relationships with your account service matrix team in order to realize the full potential of the assigned book of business* Coordinate with MedImpact subject matter experts to increase knowledge of MedImpact products, services, and industry information to be incorporated into and strengthen client relationship* Organize and lead client business planning meetings, quarterly and annual executive pharmacy briefings, client leadership councils and internal team strategy planning discussions* Demonstrate proficiency in Excel, Word and PowerPoint, organizational web-based tools in support of these functions* Supports and assists in sales and prospect presentations* Develops and maintains effective relationships with client consultants as appropriate**Supervisory Responsibilities**
No supervisory responsibilities
**Client Responsibilities**This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas**Computer Skills**Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook.**Certificates, Licenses, Registrations**Registered Pharmacist in the State of California or equivalent state preferred. Depending on assigned book of business, insurance sales and underwriting license (Resident Insurance Producer License- Accident and Health Agent) may be required.**Other Skills and Abilities*** Outstanding knowledge of the health benefits arena, government prescription programs, preferably in pharmacy benefits management. Strong consultative selling and negotiation skills, Strong computer, and analytic skills, including experience creating and delivering client presentations using MS Office programs and use of internal system reporting tools and databases.
Knowledge of healthcare products and contracts preferred. Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required.
Excellent communication, writing and public presentation skills essential.**Reasoning Ability**
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.**Mathematical Skills**
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.**Language Skills*** Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.* Ability to write reports, business correspondence, and procedure manuals.* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.**Competencies** To perform the job successfully, an individual should demonstrate the following competencies:* Composure* Decision Quality* Organizational Agility* Problem Solving* Customer Focus* Drive for Results* Peer Relations* Time Management* Dealing with Ambiguity* Learning on the Fly* Political Savvy**Physical Demands**The physical demands described here are representative of those #J-18808-Ljbffr
A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”This position is not eligible for Sponsorship.MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!# **Job Description****Summary**The Account Executive is responsible for the success of the overall client business relationship of Complex Accounts, Strategic Key Accounts, and entire assigned book of business. Provides proactive and strategic support for achieving financial goals resulting from successful oversight of client deliverables, renewals and upsell activity. Manages all aspects of business relationships with
minimal management involvement and exhibits a track record of performance that exceeds expectations. Ensures customer satisfaction, and effectively leads the account client team focusing on service, revenue, and operational efficiency as identified in strategic plans for the client and MedImpact.
This position operates with a very high level of autonomy on complex business issues while requiring minimal management oversight.**Essential Duties and Responsibilities** include the following. Other duties may be assigned.* Manage book of business in pursuit of fiscal revenue targets as set by management* Develop and manage the account team annual strategic plan for assigned book of business to address all aspects of client lifecycle, including but not limited to service, financial, growth and clinical initiatives based on an understanding of each client’s business needs* Ensure high degree of client satisfaction and retention through demonstrable results and by effectively leading the service team to achieve client service goals* Effectively utilize MedImpact forums and resources to proactively address client needs and to escalate issues where appropriate* Provide timely feedback of strategic plan performance and outcomes to the management to ensure service and growth opportunities are maximized and incorporated into the organizational strategy planning process* Provide oversight of projects and client initiatives and assists in the interpretation and context of client requests* Maintain the integrity of the annual strategic business plan and manage the fiscal revenue plan* Manage client renewal process, including participation in development and review of proposal of pricing terms in lieu of the fiscal revenue plan, mitigate organizational risks with respect to performance guarantees, and unveil opportunities for MedImpact product usage as well as client growth and expansion* Lead renewal presentations. Utilize all internal pro-forma financial tools and forums to ensure preparedness and success* Support the implementation process for assigned clients, including oversight of implementation and contract terms* Negotiate and manage client contract throughout the lifecycle of the account* Build strong and positive internal relationships with your account service matrix team in order to realize the full potential of the assigned book of business* Coordinate with MedImpact subject matter experts to increase knowledge of MedImpact products, services, and industry information to be incorporated into and strengthen client relationship* Organize and lead client business planning meetings, quarterly and annual executive pharmacy briefings, client leadership councils and internal team strategy planning discussions* Demonstrate proficiency in Excel, Word and PowerPoint, organizational web-based tools in support of these functions* Supports and assists in sales and prospect presentations* Develops and maintains effective relationships with client consultants as appropriate**Supervisory Responsibilities**
No supervisory responsibilities
**Client Responsibilities**This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas**Computer Skills**Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook.**Certificates, Licenses, Registrations**Registered Pharmacist in the State of California or equivalent state preferred. Depending on assigned book of business, insurance sales and underwriting license (Resident Insurance Producer License- Accident and Health Agent) may be required.**Other Skills and Abilities*** Outstanding knowledge of the health benefits arena, government prescription programs, preferably in pharmacy benefits management. Strong consultative selling and negotiation skills, Strong computer, and analytic skills, including experience creating and delivering client presentations using MS Office programs and use of internal system reporting tools and databases.
Knowledge of healthcare products and contracts preferred. Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required.
Excellent communication, writing and public presentation skills essential.**Reasoning Ability**
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.**Mathematical Skills**
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.**Language Skills*** Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.* Ability to write reports, business correspondence, and procedure manuals.* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.**Competencies** To perform the job successfully, an individual should demonstrate the following competencies:* Composure* Decision Quality* Organizational Agility* Problem Solving* Customer Focus* Drive for Results* Peer Relations* Time Management* Dealing with Ambiguity* Learning on the Fly* Political Savvy**Physical Demands**The physical demands described here are representative of those #J-18808-Ljbffr