Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, Michigan, United States of America
Job Description Posted Friday, February 13, 2026 at 5:00 AM
SUMMARY
To hire, train, organize, schedule, and supervise the Stewarding staff to ensure that Stewarding duties for all functions are set and ready for execution, that all dish rooms are staffed according to business needs and to maintain sanitation standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Pre-plan expense purchases for budgetary purposes
Directing Stewarding staff in day to day operations
Managing departmental workload through proper delegation of work
Effective monitoring and maintenance of equipment
Involved in food and beverage recycling program
Maintain proper levels of sanitation through walk through inspections following state and local health codes
Achieve budgeted figures where applicable
Involved in the purchasing of cleaning chemicals and equipment
Work close with Banquet Chef on plating, chaffer, and dish needs for each function
Provide plating staff at banquet functions
Responsible for cleaning and sanitation of dumpster areas
To report/schedule for pest control issues
Attend daily Banquet Event Order (BEO) meetings
Attend weekly Resume meetings
Must understand and abide by environmental practices of the resort
Other duties as assigned
EDUCATION/EXPERIENCE
College degree or equivalent Food and Beverage/Stewarding Management experience
A minimum of 2 years management experience in Food & Beverage
Previous experience in the hospitality industry as a supervisor is highly desired
OTHER SKILLS AND ABILITIES
Must have a sense for timing & urgency
Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time
Must have excellent customer service and communication skills, both written and verbal
Must be highly motivated with a positive attitude and have the ability to multi-task
Must possess the ability to work with various personalities while maintaining impartiality
Must accept constructive criticism as a means of growth
Must have computer knowledge and experience with Microsoft Word, Excel, Outlook, Micros POS systems and payroll processes
SUPERVISORY RESPONSIBILITIES (If applicable)
Must be able to present disciplinary forms to employees in a professional and timely manner
Required to attend and schedule any meetings pertaining to the position
Ensure all scheduling is completed weekly on time
Complete any ordering activities necessary
TYPICAL PHYSICAL DEMANDS
Must be able to stoop, bend, lift and carry racks weighing up to 40lbs on a regular basis
Must be able to stand for long periods of time
Must be able to work shifts that exceed typical 8 hour day
TYPICAL MENTAL DEMANDS
Requires the ability to interact with people beyond giving and receiving instructions
Must be adaptable to performing under stress when confronted with an emergency
Must be able to effectively handle stressful and compromising situations while remaining focused and professional
Must be able to deal with difficult people without losing perspective
Must be able to work productively under strict time restraints with variable deadlines
WORKING CONDITIONS
Warm conditions
Somewhat noisy
Fast-paced and customer driven
Subject to wet floors
COMMENTS
Native American Preference will apply. Must be able to pass a background investigation and an oral drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.
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Job Description Posted Friday, February 13, 2026 at 5:00 AM
SUMMARY
To hire, train, organize, schedule, and supervise the Stewarding staff to ensure that Stewarding duties for all functions are set and ready for execution, that all dish rooms are staffed according to business needs and to maintain sanitation standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Pre-plan expense purchases for budgetary purposes
Directing Stewarding staff in day to day operations
Managing departmental workload through proper delegation of work
Effective monitoring and maintenance of equipment
Involved in food and beverage recycling program
Maintain proper levels of sanitation through walk through inspections following state and local health codes
Achieve budgeted figures where applicable
Involved in the purchasing of cleaning chemicals and equipment
Work close with Banquet Chef on plating, chaffer, and dish needs for each function
Provide plating staff at banquet functions
Responsible for cleaning and sanitation of dumpster areas
To report/schedule for pest control issues
Attend daily Banquet Event Order (BEO) meetings
Attend weekly Resume meetings
Must understand and abide by environmental practices of the resort
Other duties as assigned
EDUCATION/EXPERIENCE
College degree or equivalent Food and Beverage/Stewarding Management experience
A minimum of 2 years management experience in Food & Beverage
Previous experience in the hospitality industry as a supervisor is highly desired
OTHER SKILLS AND ABILITIES
Must have a sense for timing & urgency
Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time
Must have excellent customer service and communication skills, both written and verbal
Must be highly motivated with a positive attitude and have the ability to multi-task
Must possess the ability to work with various personalities while maintaining impartiality
Must accept constructive criticism as a means of growth
Must have computer knowledge and experience with Microsoft Word, Excel, Outlook, Micros POS systems and payroll processes
SUPERVISORY RESPONSIBILITIES (If applicable)
Must be able to present disciplinary forms to employees in a professional and timely manner
Required to attend and schedule any meetings pertaining to the position
Ensure all scheduling is completed weekly on time
Complete any ordering activities necessary
TYPICAL PHYSICAL DEMANDS
Must be able to stoop, bend, lift and carry racks weighing up to 40lbs on a regular basis
Must be able to stand for long periods of time
Must be able to work shifts that exceed typical 8 hour day
TYPICAL MENTAL DEMANDS
Requires the ability to interact with people beyond giving and receiving instructions
Must be adaptable to performing under stress when confronted with an emergency
Must be able to effectively handle stressful and compromising situations while remaining focused and professional
Must be able to deal with difficult people without losing perspective
Must be able to work productively under strict time restraints with variable deadlines
WORKING CONDITIONS
Warm conditions
Somewhat noisy
Fast-paced and customer driven
Subject to wet floors
COMMENTS
Native American Preference will apply. Must be able to pass a background investigation and an oral drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.
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