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Donor Relations Manager

St. Vincent de Paul Southwest Idaho, Boise, Idaho, United States, 83708

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At St. Vincent de Paul Southwest Idaho: We are a network of friends, inspired by gospel values,

working to prevent homelessness by providing fundamental human needs and help to our neighbors.

St. Vincent de Paul Southwest Idaho serves everyone in need regardless of race, creed, color, gender, sexual orientation, criminal justice status, disability, marital status, national origin, age, physical handicaps or political opinions.

When people need help, we’ll be there. Our services cover food pantry, reentry, thrift stores, home visits and a helpline to support the basic human need to stay afloat and avoid homelessness, in addition to Thanksgiving boxes, Christmas Toy Drive, and feeding America’s Heroes.

Position: Donor Relations Manager

Reports to: Development Director

Status: Full time; Salary $55,000 - $60,000

Position Summary

Focus on building and maintaining strong relationships with the individuals and businesses who support our work. The role is responsible for managing donor relationships, ensuring consistent follow-up, coordinating stewardship efforts, and helping donors stay connected to the mission.

Works closely with the Development Director and the fundraising team to support long-term donor engagement and retention. Effectively execute all job duties listed, manage unexpected events, and effectively communicate the store goals with planning, direction and training.

Uphold core values in all actions and processes while embodying the mission of Saint Vincent de Paul. The enthusiasm and culture of SVdP must be lived and communicated throughout the store, staff, volunteers and community.

This is a relationship-focused position, not an event planning role.

Responsibilities as a leader

Donor Relationship Management

Manage a portfolio of assigned donors

Conduct regular outreach through phone calls, emails, and in-person meetings

Build and maintain strong working relationships with donors

Ensure consistent follow-up after gifts and meetings

Stewardship & Engagement

Ensure timely acknowledgement of gifts

Coordinate donor invitations to tours, gatherings, and mission-focused

Help track donor engagement and follow-through

Support cultivation efforts led by the Development Director

Work with the development and marketing team to ensure donors receive accurate and timely information

Communicate donor needs and upcoming engagement priorities internally

Stay informed about programs and initiatives in order to represent the organization clearly

CRM & Reporting

Maintain accurate donor records in the CRM

Document meetings and interactions

Monitor donor activity and support retention efforts

Physical Requirements

Long, extended periods of sitting while using the computer

Regularly lifting and moving objects up to 50 lbs

Frequent walking, standing, bending, kneeling to set up events if needed

High level of manual dexterity for typing, filing and operating office equipment

Must be available on weekends; 40+ hours weekly

Knowledge, Skills and Abilities

Professional experience in fundraising, relationship management, sales, client service, or similar field

Strong interpersonal skills and professional presence

Ability to build trust and maintain relationships

Organized and detail oriented

Comfortable meeting with donors and representing the organization

Alignment with the mission of St. Vincent de Paul

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