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Sales & Operations Planning Coordinator

Actus Nutrition, Eden Prairie, Minnesota, United States, 55344

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Eden Prairie 7500 Flying Cloud Drive Suite 500 Eden Prairie, MN 55344, USA

At

Actus Nutrition , our focus is to create high quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. The human nutrition division focuses on industry leading whey and milk protein isolates, concentrates, and hydrolysates. The animal nutrition division is a leading supplier of functional fats, proteins and carbohydrates. Both divisions are backed by the speed, execution and passion it takes to exceed the expectation of our customers. We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.

The

S&OP Coordinator

is responsible for providing outstanding customer service and operational support across the Sales & Operations Planning (S&OP) function. This position serves as the primary customer contact for assigned accounts, ensuring timely communication, order coordination, and issue resolution, while supporting planning, execution, and cross-functional operational processes.

We’re looking for someone who instinctively asks, "how can technology make this easier?" and brings that mindset to everything they do—leveraging systems, data, and emerging tools to improve efficiency, accuracy, and scalability.

This role bridges customer-facing needs with internal execution, contributing to Actus Nutrition’s success through strong service, organization, attention to detail, and continuous improvement.

Essential Functions

Serve as a primary point of contact for assigned customer accounts, with guidance and support from senior team members.

Support order management, coordination, and execution in alignment with S&OP plans and customer requirements.

Collaborate with internal teams (Sales, Operations, Planning, and Customer Success) to support demand alignment, order fulfillment, and service continuity.

Provide clear, timely communication to customers regarding order status, supply availability, changes, and issue resolution.

Assist with operational coordination, reporting, and basic data management to support S&OP processes.

Leverage available technology, automation, and AI tools to improve personal productivity, data accuracy, and workflow efficiency, with training and support provided.

Identify opportunities for process improvement and bring ideas forward for discussion and development.

Support inventory management, logistics coordination, operational analysis, and cross-functional projects as needed.

Provide backup and support for other S&OP and Customer Success team activities, with flexibility across functions.

Position Requirements

Bachelor's degree in supply chain, business administration, or a related field

Strong communication skills and a customer-service mindset.

Internship, academic, or early professional experience in customer service, supply chain, operations, or business support is preferred but not required.

Demonstrates curiosity and comfort using technology, including exposure to AI tools (e.g., ChatGPT, Claude, or similar), automation, or data tools to help solve problems or work more efficiently.

Highly organized, detail-oriented, and eager to learn.

Comfortable working with systems and tools, with the ability and willingness to learn ERP systems, order management platforms, and reporting tools.

Ability to work collaboratively across planning, operations, sales, and customer-facing teams.

Bonus: Can describe an example (academic, internship, or work-related) where technology, automation, or AI was used to improve a process or solve a problem.

The starting annual base salary for this position is $52,000.00 USD and up based on experience. Applicable pay within the posted range may vary based on factors including, but not limited to education, skill set and depth of experience.

Actus Nutrition is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as defined by federal, state, or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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