Customer Relations Representative State Farm Agent Team Member

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in October 1989, and for more than three decades, Ive built a trusted presence in the community with a small but dedicated team of three. Insurance has always been part of my story my dad was also a State Farm agent, and his example inspired me to follow in his footsteps. After earning my degree in elementary education, I worked in his office and eventually decided to open one of my own. Today, that same dedication and passion guide everything we do. Our culture is close-knit, supportive, and focused on helping customers protect what matters most while creating an environment where team members can truly thrive. If youre looking for a place where you can build meaningful relationships, learn from decades of experience, and make a difference in peoples lives, this could be the opportunity for you.

Role Description

As a Customer Relations Representative State Farm Agent Team Member with Janice Peterson State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

State Farm

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