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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Job Summary\nResponsible for a team of business to business outbound telesales representatives that are focused on retaining and growing our existing customer base. Direct team of representatives on upsell/cross‑sell and renewing existing small‑to‑medium business customers over the telephone. Develop, motivate and coach representatives to ensure they achieve sales quotas through solution based selling and account management. Customarily and regularly directs the work of at least two or more other full‑time employees or their equivalent.

Core Responsibilities

Lead team focused on retaining existing business customers by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business.

Coach and develop all sales representatives in providing superior customer service, achieving quality standards and meeting performance expectations by giving timely and appropriate feedback.

Ensure CRM software is accurate and up to date on daily basis.

Ensure daily activity targets are met.

Conduct regular team meetings to improve skills, share best practices and deliver key communications.

Conduct performance reviews and prepares performance improvement plans. Hire, discipline and terminate personnel as necessary.

Partner with leadership in the business to business organization to ensure positive working relationships and effective communication between functional areas.

Conduct side by side coaching and call monitoring to ensure compliance with selling company techniques and strategies.

Work directly with other supervisors to ensure consistency and teamwork.

Provide appropriate feedback to management from consumers and sales representatives to help business continue to grow and evolve.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills\nStrategic Objectives; Managing Sales Teams; Coaching; Sales; Communication

Salary\nNational Pay Range: $34,742.86 USD-$88,214.29 USD\nIllinois Pay Range: $36,914.29 USD - $77,628.57 USD\nColorado Pay Range: $39,085.71 USD - $81,157.14 USD\nHawaii Pay Range: $45,600.00 USD - $74,100.00 USD\nWashington DC Pay Range: $49,942.86 USD - $81,157.14 USD\nMaryland Pay Range: $41,257.14 USD - $81,157.14 USD\nMinnesota Pay Range: $39,085.71 USD - $74,100.00 USD\nNew York Pay Range: $41,257.14 USD - $88,214.29 USD\nWashington Pay Range: $39,085.71 USD - $84,685.71 USD\nNew Jersey Pay Range: $43,428.57 USD - $84,685.71 USD\nVermont Pay Range: $41,257.14 USD - $70,571.43 USD\nMassachusetts Pay Range: $43,428.57 USD - $84,685.71 USD\nCalifornia Pay Range: $39,085.71 USD - $76,904.76

Comcast intends to offer the selected candidate base pay within this range, dependent on job‑related, non‑discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Targeted Commission: $35,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Education\nBachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience\n2-5 Years

#J-18808-Ljbffr\n","Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a...","New York, New York, United States",["B","2527712010"],"Work at Comcast","8 days ago","/jobs/2527712010-supervisor-small-medium-business-direct-sales-customer-accounts","/jobs?keyword=Comcast","/jobs?location=New+York%2C+New+York%2C+United+States",{"_429":428,"_434":554,"_452":453,"_444":555,"_243":556,"_441":557,"_427":428,"_111":437,"_431":194,"_433":194,"_454":453,"_442":558,"_425":559,"_455":560,"_430":127,"_476":549,"_460":561,"_478":479,"_480":558,"_482":562,"_484":563,"_486":487},["D",1770811200000],"Blueface Ltd","Supervisor, Small & Medium Business Direct Sales - Customer Accounts page is loaded## Supervisor, Small & Medium Business Direct Sales - Customer Accountslocations:

Virtualtime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: February 17, 2026 (7 days left to apply)job requisition id:

R430516Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.**Job Summary**Responsible for a team of business to business outbound telesales representatives that are focused on retaining and growing our existing customer base. Direct team of representatives on upsell/cross-sell and renewing existing small-to-medium business customers over the telephone. Develop, motivate and coach representatives to ensure they achieve sales quotas through solution based selling and account management. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.**Job Description****Core Responsibilities*** Lead team focused on retaining existing business customers by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business.* Coach and develop all sales representatives in providing superior customer service, achieving quality standards and meeting performance expectations by giving timely and appropriate feedback.* Ensure CRM software is accurate and up to date on daily basis.* Ensure daily activity targets are met.* Conduct regular team meetings to improve skills, share best practices and deliver key communications.* Conduct performance reviews and prepares performance improvement plans. Hire, discipline and terminate personnel as necessary.* Partner with leadership in the business to business organization to ensure positive working relationships and effective communication between functional areas.* Conduct side by side coaching and call monitoring to ensure compliance with selling company techniques and strategies.* Work directly with other supervisors to ensure consistency and teamwork.* Provide appropriate feedback to management from consumers and sales representatives to help business continue to grow and evolve.* Consistent exercise of independent judgment and discretion in matters of significance.* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.* Other duties and responsibilities as assigned.

**Employees at all levels are expected to:*** Understand our Operating Principles; make them the guidelines for how you do your job.* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.* Win as a team - make big things happen by working together and being open to new ideas.* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.* Drive results and growth.* Support a culture of inclusion in how you work and lead.* Do what's right for each other, our customers, investors and our communities.

**Disclaimer:*** This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.**Skills**Coaching, Communication, Managing Sales Teams, Sales, Strategic Objectives**Compensation**National Pay Range: $34,742.86 USD-$88,214.29 USD Illinois Pay Range: $36,914.29 USD - $77,628.57 USD Colorado Pay Range: $39,085.71 USD - $81,157.14 USD Hawaii Pay Range: $45,600.00 USD - $74,100.00 USD Washington DC Pay Range: $49,942.86 USD - $81,157.14 USD Maryland Pay Range: $41,257.14 USD - $81,157.14 USD Minnesota Pay Range: $39,085.71 USD - $74,100.00 USD New York Pay Range: $41,257.14 USD - $88,214.29 USD Washington Pay Range: $39,085.71 USD - $84,685.71 USD New Jersey Pay Range: $43,428.57 USD - $84,685.71 USD Vermont Pay Range: $41,257.14 USD - $70,571.43 USD Massachusetts Pay Range: $43,428.57 USD - $84,685.71 USD California Pay Range: $39,085.71 USD - $76,904.76Targeted Commission: $35,000.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits to eligible employees.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the

on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.**Education**Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.**Certifications** (if applicable)**Relevant Work Experience**2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.\n#J-18808-Ljbffr\n","Supervisor, Small & Medium Business Direct Sales - Customer Accounts page is loaded## Supervisor, Small & Medium Business Direct Sales - Customer A...","California, Missouri, United States, 65018",["B","2527705060"],"Work at Blueface Ltd","/jobs/2527705060-supervisor-small-medium-business-direct-sales-customer-accounts","/jobs?keyword=Blueface+Ltd","/jobs?location=California%2C+Missouri%2C+United+States%2C+65018","actionData","errors"]