Sales Engineer, Plastics Products – Remote (Michigan Based)
Pasona N A, Inc., Lansing, Michigan, United States
A leading Japanese manufacturer is seeking a
Sales Engineer
to join its expanding U.S. team. This role is ideal for a technically skilled, customer-focused professional with experience supporting automotive clients. A background in plastics products or decorative film products is preferred. As a key technical liaison between U.S. customers, suppliers, and headquarters in Japan, you will provide engineering support, resolve manufacturing challenges, and help drive market expansion for advanced decorative films, plastics, and resin products. Serve as the technical interface between customers, suppliers, and Japan HQ—delivering solutions to prevent or resolve manufacturing issues. Review and improve processing conditions for decorative film and plastic resin products by regularly assessing performance and quality with customers. Introduce manufacturing processes, equipment, and tools to new customers and provide technical consultations as needed. Develop marketing and growth strategies by engaging with customers, suppliers, and industry partners to understand trends and market needs. Investigate, troubleshoot, and resolve technical challenges through timely onsite visits to manufacturing facilities. Partner with Sales to visit customer design studios and support new product opportunities. Promote additional company products within the automotive industry beyond the decorative film line. Perform other related duties as assigned. Qualifications
3+ years of customer-facing experience within
the automotive industry Experience with plastics, resin materials, or decorative films strongly preferred Strong problem-solving, communication, and customer engagement skills Ability to work independently while collaborating effectively in a team environment Willingness to travel domestically and internationally as needed Valid driver’s license and ability to use a personal vehicle for business travel Japanese language skills or familiarity with Japanese business culture is a significant plus
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Sales Engineer
to join its expanding U.S. team. This role is ideal for a technically skilled, customer-focused professional with experience supporting automotive clients. A background in plastics products or decorative film products is preferred. As a key technical liaison between U.S. customers, suppliers, and headquarters in Japan, you will provide engineering support, resolve manufacturing challenges, and help drive market expansion for advanced decorative films, plastics, and resin products. Serve as the technical interface between customers, suppliers, and Japan HQ—delivering solutions to prevent or resolve manufacturing issues. Review and improve processing conditions for decorative film and plastic resin products by regularly assessing performance and quality with customers. Introduce manufacturing processes, equipment, and tools to new customers and provide technical consultations as needed. Develop marketing and growth strategies by engaging with customers, suppliers, and industry partners to understand trends and market needs. Investigate, troubleshoot, and resolve technical challenges through timely onsite visits to manufacturing facilities. Partner with Sales to visit customer design studios and support new product opportunities. Promote additional company products within the automotive industry beyond the decorative film line. Perform other related duties as assigned. Qualifications
3+ years of customer-facing experience within
the automotive industry Experience with plastics, resin materials, or decorative films strongly preferred Strong problem-solving, communication, and customer engagement skills Ability to work independently while collaborating effectively in a team environment Willingness to travel domestically and internationally as needed Valid driver’s license and ability to use a personal vehicle for business travel Japanese language skills or familiarity with Japanese business culture is a significant plus
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