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Commercial Lines Account Manager

Pathfinder LL & D Insurance, Houston, Texas, United States, 77246

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Department Commercial Lines

Position Account Manager

Job Purpose To provide service and marketing support on commercial accounts in accordance with the objectives and procedures outlined by PIA. Organizational Relationships: Responsible to the Commercial Team Leader. Works with producers and all commercial personnel as a unit.

Job Functions Responsibilities

Team player, that works well with others

Ability to provide day to day and renewal service to accounts with premium(s) $20,000 and above

Maintain direct communication with carrier underwriters and clients on servicing of accounts; determine resolutions and provide day to day servicing

Obtain online quotes via carrier websites and/or by email with carriers for coverage on existing clients

Prepare/Complete applications and other documents for submissions and market new and renewal business in conjunction with Marketing Team and Producers

Maintain controls on renewal expirations and binders

Experience creating coverage comparisons when analyzing risks

Capable of identifying coverage gaps and suggesting coverage enhancements

Ability to act as an intermediary between clients and the carriers, if assigned accounts experience a claim

Skill initiating account rounding opportunities

Capable of completing tasks with little supervision

Experience with Microsoft Office – Outlook, Word, and Excel (coverage related spreadsheets)

Experience using Applied/Epic (Agency Management Software) is a plus, but not required

Experience using Applied CSR24 is a plus, but not required

Due to changing business conditions, management may request that additional duties or functions are necessary to fulfill the job requirement

Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seeing

Hearing

Talking

Reading

Writing

Reaching

Stooping

Use of Hands

Walking

Sitting for several hours

Lifting up to 25 lbs.

* Proficiency of the traits marked above require English for business letters, memos, customer interaction, presentations, proposals, employee communications, community work etc.

Job Specifications

High school diploma with college degree or business school desirable

At least five years of experience in underwriting or insurance agency service position

Above average phone personality and ability to deal with people

Knowledgeable in multiple lines of Commercial Property and Casualty Insurance

Holds professional designation or is actively pursuing (CISR, CIC, CPCU)

Holds Texas Property/Casualty Insurance Agents License

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