Hybrid Technology Analyst: Requirements & SaaS Solutions

A leading insurance company in Des Moines, Iowa, seeks a Technology Analyst to work on the Serenity Now product line. You will collaborate with business and technology partners to document requirements for Contact Center technologies and ensure solutions meet customer needs. Candidates should have strong experience in SaaS solutions, data analysis, and familiarity with tools like Jira. This role offers a hybrid work schedule, with 2 days in the office weekly. #J-18808-Ljbffr